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I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. We left hungry and angry as it is rudewill find somewhere else I am sure! That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Ridiculous. Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. Second visit here last night and it was fantastic. mail@jackobryans.com 01383 324720. This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages. the dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. Please enable Strictly Necessary Cookies first so that we can save your preferences. Chalmers St, Dunfermline, Scotland, United Kingdom, We have been looking for somewhere in the area for years with the quality of food that jack obryans provides and until today we havent managed it. Both of us were driving so no wine but we did sample a 'mocktail' each. I was upset and ready to just leave altogether. But the food is good! Read more See all (175) Order tasty fruitcake, lemon pie and Scones. Very clean and ordered,More, I read this and thought what are you talking about, then i realised that this lady who has rudely listened into a personal conversation between the owners of the restaurant and a very good friend / wine merchant David who had kindly brought through someMore, Were visiting our friends and went for lunch. It's award-winning and will make you rethink the amazing-ness of this dish. Then for 12 I expected more than 2 scallops as a starter. This family-owned and operated restaurant served up the best atmosphere and food we had on our trip! On the way out we bought some of Jacks chocolates which were divine. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." How dare you! How dare you! I'm really writing this review for your staff to reflect and do better. Thats where the good stuff ends. 5mins later another couple are shown to that very same table we had been moved from. 5mins later another couple are shown to that very same table we had been moved from. Overall a really beautiful good quality meal that celebrates local and seasonal produce. People; . There was a good steady flow between our courses. Thanks again!More, This is the version of our website addressed to speakers of English in United Kingdom. The guy next to me did well as he got 3. Will definitely be back and highly recommend! Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. We also found the staff very professional and knowledgeable. Does this restaurant offer table service? Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. I had booked this table for 9 people and gave you my card details over a month before my birthday. It was just poor service. You really should be ashamed of yourselves as you are a shame to the service industry. Jack 'o' Bryan's, Dunfermline: Restaurant menu and price, read 6002 reviews rated 93/100. Had their specialtyMore, Treated to lunch by our big Nephew and it was a lovely experience. I was upset and ready to just leave altogether. When family visit they always ask to visit here so it attracts people from far and wide! My three final guests rushed in about 15 minutes late (at most). Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Excellent lunch. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. No complaints there at all. Fantastic as always every dish sublime and drinks expertly prepared. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. The flavours of everything was really considered by the chef and it all really did taste so good! Can a gluten free person get a good meal at this restaurant? My three final guests rushed in about 15 minutes late (at most). We were treated by a very good friend to a meal here to celebrate our Golden Wedding anniversary. Mostly good service. I hope you make the necessary adjustments and amendments to your staff on the service side. Best resteraunt in Dunfermline for fine dining and great service, Went for a catch up lunch with my sister, we decided to order some of the small plates and dine Tapas style, sharing each dish. Yes indeed. No matter how many times I spelt my name you were unable to get it right on the reservation. Weds & Thurs: 12pm - 2.45pm; 5pm . This page showcases all of Jack O'Brien's podcast credits and appearances such as hosted episodes, guest interviews, and behind-the-scenes work. Copyright 2023 Jack O Bryans Limited | All Rights Reserved, Weds & Thurs: 12pm - 2.45pm; 5pm - 8.15pm. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. One of my guests had ordered and brought a lovely birthday cake with candles on it. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. Definitely not you. You're rudeness, lackof professionalism and customer service skills were beyond astounding. The good was excellent. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. We will be back again soon however, so keep up the good work. The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. Went along to continue the celebrations for Hubbys birthday! Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? A lovely evening which we would happily repeat in the future. Yes indeed. We had to ask. Get quick answers from Jack 'O' Bryan's staff and past visitors. Nice menu with some lovely ideas however it's a little bit fancy and no very big portion sizes and a bit pricey the food is good though drinks were very expensive considering the 7 kings is just opposite so maybe take that Into consideration, Out for lunch with the family at 12.00 first customers through the door . If the food wasn't so good, no none would dine here. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. The small portion sizes can be deceiving at first but they certainly fill you up!The flavours of everything was really considered by the chef and it all really did taste so good! I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. Can a gluten free person get a good meal at this restaurant? 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website. +44 1383 324720. Love eating at this restaurant., as the food is always amazing. Then for 12 I expected more than 2 scallops as a starter. Thank you for a great experience. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Both of us were driving so no wine but we did sample a 'mocktail' each. I'm so shocked by your lack of tact and professionalism. It is on your bill! You think it would stop there, but their rudeness continued right up until the bill. Went along to continue the celebrations for Hubbys birthday! We left hungry and angry as it is rudewill find somewhere else I am sure!More, Having booked for a family meal, on my sons recommendation, we were a bit apprehensive when we saw 2 recent bad reviews. Ridiculous. Please do better next time. Travel safe during COVID-19. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. Then for 12 I expected more than 2 scallops as a starter. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. We know how to treat guests and your establishment definitely does not. Visited last night for the first time. Then for 12 I expected more than 2 scallops as a starter. Jack 'O' Bryan's. Claimed. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Thats why were happy to honour any expired gift vouchers (either purchased or free Christmas). I'm so shocked by your lack of tact and professionalism. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". We know how to treat guests and your establishment definitely does not. British and Scottish food is worth a try here. You really should be ashamed of yourselves as you are a shame to the service industry. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back! The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. Jack 'O' Bryan's Claimed Review Save Share 283 reviews #9 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:30 PM COVID-19 update: See the added health and safety measures this property is taking. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Afraid we wont be back.More. If the food wasn't so good, no none would dine here. I'm really writing this review for your staff to reflect and do better. 5 Chalmers Street, Dunfermline,Fife, KY12 8AT, T. +44 (0)1383 324 720E. John F O'brien . Food was absolutely incredible, cooked to perfection. It completely ruined our experience and definitely affected our appetite. We eat here on Saturday what a pleasant surprise excellent food .. the chef easily accommodating my wifes dietary restrictions. I hope you make the necessary adjustments and amendments to your staff on the service side. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! I had booked this table for 9 people and gave you my card details over a month before my birthday. About Jack 'O' Bryan's. About; Contact; Service Hours. Thats where the good stuff ends. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. if in Edinburgh would be a lot more expensive. We had to ask. And got to say Jack Obryans was just delicious! I felt so uncomfortable from the get go. Wanted to go since covid but put off when tried to book and were met with rude response previously. If you disable this cookie, we will not be able to save your preferences. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. If the food wasn't so good, no none would dine here. Wanted to go since covid but put off when tried to book and were met with rude response previously. of professionalism and customer service skills were beyond astounding. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. Great lunch, seafood and chocolates are amazing . I had chargrilled steak and chips which was delicious. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." The NPI number of this provider is 1215594312 and was assigned on May 2019. Jack 'O' Bryan's Claimed Review Save Share 278 reviews #11 of 104 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Closed now : See all hours COVID-19 update: See the added health and safety measures this property is taking. Tripadvisor performs checks on reviews. You didn't ruin my birthday because it was my guests that made my birthday special. Thanks again!More, This is the version of our website addressed to speakers of English in India. I felt belittled and slightly bullied to be honest. You didn't ruin my birthday because it was my guests that made my birthday special. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. the dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. Service wasgood, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. The guy next to me did well as he got 3. 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