20 Jan 2022

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Back on W7, I used System Mechanic for years. Fix for Dell Support Assist Launcher is Not Working Windows 10 - If you are a Dell user and facing an issue while running Support Assist program, then you don't need to fret because you are not the only one who is experiencing this issue.Many Dell users have reported this problem that they are not able to launch Support Assist or it stuck while hardware scan or doesn't respond anything. Go to the Drivers & Downloads tab of the support page for your Inspiron 3505 at https://www.dell.com/support/home/en-ca/product-support/product/inspiron-15-3505-laptop/drivers, expand the Find Drivers section, and turn on " Show downloads for only THIS PC ". If it finds any problems with your Dell computer, it will send a report to Dell. Several weeks ago, the Dell SupportAssist program would no longer run the "Scan Hardware" test nor could I see any of my hardware components under the "TroubleShooting" tab (test a specific piece of hardware" The Dell SupportAssist program had been working just fine until a few weeks ago, and other components, like driver updating continued to . Thus, it's a disaster when the "SupportAssist not working" appears. So I am having the exact opposite issue. DELL SupportAssist updated itself from v3.8.1 to v3.9 and it then tried three times to install "Recommended" update "SupportAssist OS Recovery" but failed each time. The laptop is plugged in to the power supply as required. Thus, it's a disaster when the "SupportAssist not working" appears. Thanks, will keep that. 5 hours ago Then, try to run Dell SupportAssist again and check to see if the "Dell SupportAssist not working" issue has been fixed. Method 2: Update to the Latest Windows System. Uninstalled and reinstalled Support Assist. Accurate solution For Dell Support Assist Not Working Issue There is very less solution available for the particular issue. Reboot (important) Delete following folders and ignore the once which are already deleted. Solution: 1- Uninstall The Dell Support Center . Fix Dell SupportAssist Installation Failed & dell support assist not working windows 10 is this your issue then this video is for you.About Video = If you . Not Dell.com Show details . Automate your support to keep your PC running at its best Below is the event log entry, help pease: Log Name: Application Source: MsiInstaller Date: 2/21/2021 9:21:47 PM Event Thus, it's a disaster when the "SupportAssist not working" appears. Method 1: Rename Dell File. SupportAssist User Managed Download . I have this problem on two XPS 13 9550's, and this thread shows five other users (and counting) having the problem on machines including XPS 15, Inspiron 15-7569. Step 3: Input New-Dell-Logo-White and save the name. That should fix it and it is the easiest method by far. Since the other features work, replacing program which is correct version is probably not answer. I tried to uninstall it and my entire computer crashed whenever it was uninstalling and now whenever I try to uninstall a message saying "No valid sequence could be found for the set of patches" When . Naively believing everything was okay, I go back in to Support Assist to scan for drivers. Dell Alienware Aurora R8 (this is the support site for yours) THIS is an update (5.4.1.14954) for the Dell SupportAssist app for your Dell which was released on April 8, 2021. After that, you will enter the main interface of Dell SupportAssist OS Recovery. Learn how to resolve Dell SupportAssist not installing. Dell SupportAssist is a bloated piece of garbage that has many issues, but if that's how it's going to be, sure. You can follow the question or vote as helpful, but you cannot reply to this thread. Hello, this new windows udpate messed up Dell SupportAssist so it would freeze/crash every time it was opened. You can try updating Dell Support Assist to its latest version in order to resolve the error "Dell support center has stopped working". However, don't worry since you can follow the methods below to fix it. If Support Assist doesn't show in List ignore this step. 4. You can follow the question or vote as helpful, but you cannot reply to this thread. Locate 'Early Browser Protection' and select 'Never' in the drop-down menu. unable to launch dell support asst and get it working This thread is locked. Connect Dell EMC hardware and software via secure connect gateway or directly to put our unique integration of smarter AI, automated support and real-time analytics to work for you. Download it. Dell SupportAssist is the first automated proactive and predictive support solution for PCs and tablets. If you do not have an IT team, employees can use SupportAssist on their PC. The only support you would receive from Dell would be to run the pre- Windows ePSA diagnostics. Additionally, I noticed that my Support Assist reported the wrong service tag code, not the one on the back of my laptop.. 5 hours ago Then, try to run Dell SupportAssist again and check to see if the "Dell SupportAssist not working" issue has been fixed. 7 mo. i have a Dell desktop (XPS 8700) and a Dell laptop (Inspiron 5537). Click "Disable all". I have this other Dell stuff. Method 2: Update to the Latest . For those who do not have automatic Dell SupportAssist updates or are unable to update to Dell SupportAssist for business PCs version 2.1.4 or Dell SupportAssist for home PCs version 3.4.1, Syxsense can . Step 2: Find the New-Dell-Logo-White-small file and right-click it to choose the Rename option. Dell Support Assist not Working. Dell Support Assist not Working. Fotograffic, I have not used the Dell Assist in a very long time. Next, select SupportAssist OS Recovery and hit Enter to continue. Solution: 1- Uninstall The Dell Support Center In this particular procedure, you have to uninstall the Dell Support Center, to do so go to Programs and Features. In "Programs and Features" list there are three programs installed that are SupportAssist related: - a) 'Dell SupportAssist' b) 'Dell Su Full Guide To Fix The "Dell SupportAssist Not Working" Issue. Then, you can try to update your Windows to the latest version. Latest version , everything else on the XPS 7590 works fine. DELL laptop has 'DELL SupportAssist' installed but the service contract expired in November so I want to uninstall it. The Dell SupportAssist app can stop working after a Windows 10 update or a software glitch. If it finds any problems with your Dell computer, it will send a report to Dell. Windows Minitool.com Show details . 3. Dell Support/Assist not working May 29, 2018 Dell Support and Assist are no longer working. Fix for Dell Support Assist Launcher is Not Working Windows 10 - If you are a Dell user and facing an issue while running Support Assist program, then you don't need to fret because you are not the only one who is experiencing this issue.Many Dell users have reported this problem that they are not able to launch Support Assist or it stuck while hardware scan or doesn't respond anything. It's running fine on . Support assist launcher or installer will stop as soon as it starts to install. Then untick "Load startup items". SupportAssist Not Working Dell Community. Dell SupportAssist checks the health of software and hardware of your Dell PC. Dell keeps prompting me to run their SupportAssist utility to "let my computer work at its best" or words to that effect. Enter the letters as they are shown in the image and click OK. 5. If you are experiencing issues installing or reinstalling SupportAssist then try running a clean uni. Command Update replaces BIOS/Firmware and drivers to current and suddenly Support Assist worked again. 2. Reboot. Under 'Security Policy' at the top left corner, click on 'Edit Policy'. SupportAssist Enterprise and Secure Remote Services capabilities are now part of secure connect gateway. Then the available boot options are displayed. DELL laptop has 'DELL SupportAssist' installed but the service contract expired in November so I want to uninstall it. That didn't help. I was told by Dell Support that the Dell Update program, which used to alert me to driver, BIOS, etc. If you haven't already done it, you might want to install the update. This all went down back in May 2018. Full Minitool.com Show details . When opening, infinite loading. Plug the power cord or AC adapter. Reboot (important) 2. To see if this is the case, follow the steps below: Unplug the power cord or AC adapter from your Dell laptop. Support Assist Alienware Windows 11 realestateus.info. Hi dell supporters. On the Startup tab, click "Open Task Manager". Dell SupportAssist OS Recovery provides a recovery environment that consists of tools to diagnose and troubleshoot issues that may occur before your computer. Have a look at the basic methods to resolve the issue. You can open an administrative command prompt (right-click the start button) and problems with the program. When opening, infinite loading. Full Minitool.com Show details . Vulnerability found in Dell's SupportAssist: How to fix it This thread is locked. This will occur when my computer is in my bag on the way home from work or when I leave it overnight and I will always return to a white hot computer or dead battery if it is not plugged in. 1 hours ago Choose SupportAssist and uninstall, Uninstall Dell updates by running the the uninstaller again. ago. On the General tab, select Selective Startup. I also followed these instructions: Delete these following directories if they exist. Press F12 immediately once the Dell logo appears to access the boot menu. As of February this year, Dell issued patches that are said to fix the vulnerability stemming from the flaw in their SupportAssist program. Reinstall it. If not, try the following methods. If Support Assist doesn't show in List ignore this step. Dell Support Assist is a smart technology that helps your PC to keep operating at its optimal conditions. C:/ Program Data/ PCDR C:/ Program Data/Supportassist C:/ Program Data/Dell/Dell data volt If it finds any problems with your Dell computer, it will send a report to Dell. updates, was being phased out for a newer version of Dell SupportAssist. Dell SupportAssist checks the health of software and hardware of your Dell PC. 4 hours ago 4 hours ago Alienware laptops supported by Dell for Windows 11. this means that Dell is not testing the device and drivers will not be upgraded for that model. Fix Dell SupportAssist Installation Failed & dell support assist not working windows 10 is this your issue then this video is for you.About Video = If you . If you don't want to reinstall SupportAssist then try using Dell Update. Advance to the next page by clicking on the green arrow at the bottom-right. SupportAssist not working I originally posted this incorrectly on the Inspiron group. Please relaunch SupportAssist and ensure issue is resolved. There is very less solution available for the particular issue. SupportAssist pushed an update to address "unresponsive SupportAssist application issue (due to missing logo)". Watch how simple it. SupportAssist for business PCs - User Managed on Dell PCs with Windows OS . Then, try to run Dell SupportAssist again and check to see if the "Dell SupportAssist not working" issue has been fixed. So, I had some issues with Support Assist (SA) in my Dell laptop 2-in-1 that lasted for several weeks, just circling without getting access or getting updates. Check if your USB device is functioning properly. . Full Guide to Fix the "Dell SupportAssist Not Working" Issue trend www.minitool.com. I have recently erased and reloaded Windows to my computer and have now uninstalled all programs related to SupportAssist but these "hardware scans . Full Guide to Fix the "Dell SupportAssist Not Working" Issue. Alerts, update recommendations and PC optimizations will be seen by the end user. 5 hours ago Step 2: Find the New-Dell-Logo-White-small file and right-click it to choose the Rename option.Step 3: Input New-Dell-Logo-White and save the name.Then, try to run Dell SupportAssist again and check to see if the "Dell SupportAssist not working" issue has been fixed. Choose SupportAssist and uninstall, Uninstall Dell updates by running the the uninstaller again. Can someone explain what the advantage is if any, in terms of keeping drivers and BIOS updated, between using SupportAssist and using Dell Update, or even going to the Dell Web site to check for new drivers . I dropped it when supportassist did same for free. For that: Launch your browser and navigate to this site. Support Assist then says it's checking to make sure Support Assist is installed on my computer. Right-click the Windows button > Select Run 2. If not, try the following methods.Method 2: Update to the Latest Windows System. Dell SupportAssist checks the health of software and hardware of your Dell PC. Now I can do a full scan of my computer, and do so. However, don't worry since you can follow the methods below to fix it. . The Dell SupportAssist may need to type sfc /scannow and press ENTER to run the system file checker. i have a Dell desktop (XPS 8700) and a Dell laptop (Inspiron 5537). Restart your PC. 4. Have a look at the basic methods to resolve the issue. SupportAssist also evaluates the health of your servers, storage and networking devices to eliminate downtime before it even starts. Accurate solution For Dell Support Assist Not Working Issue. In this video, Dell SupportAssist Driver Update, you will learn how to use Dell SupportAssist for drivers and downloads for your Dell PC. If you have a Dell computer, your system's security may be at risk due to a program likely preinstalled on your machine. Hi, just got a new Dell Inspiron 5482 two days ago, and the following problems occured: noise from the depth of the laptop and Support Assist of Dell not working!!! If not, try the following methods. Should I uninstall all that I'm able? Dell Support assist not working. In this particular procedure, you have to uninstall the Dell Support Center, to do so go to Programs and Features. Delete following folders and ignore the once which are already deleted. +1 on Command Update. Then, you can try to update your Windows to the latest version. I checked and it is nowhere on my computer. The best way to fix any issues with Dell Support Assistant is to uninstall the app and then install updates for drivers from the Dell website. 6. Latest version , everything else on the XPS 7590 works fine. Here is how to do that: Step 1: Copy and paste the path in your Dell laptop Windows Explorer: c:\Program\fo;es\dell\supportassistagent . Answer: Uninstall it from the computer. (On the top right corner under the black the system recognizes my service Tag and what system i'm using). Can't uninstall Dell SupportAssist. Get issue resolution before you even know you need it with automated proactive support for PCs, tablets . XPS 15 9560 | i7 | 16 GB | GTX 1050 | 512 GB SSD. (On the top right corner under the black the system recognizes my service Tag and what system i'm using). Steps to Fix Dell SupportAssist Not Working, Fix SupportAssist Hardware Scan Stuck or Not Working.Install free version of revo uninstaller: https://www.revou. USB ports of laptops malfunction when they do not get sufficient power. 6. Note: Your Dell appears to have another 3 months on its warranty. I just refreshed 40 OptiPlex 390's and Support Assist would install but not function right. In "Programs and Features" list there are three programs installed that are SupportAssist related: - a) 'Dell SupportAssist' b) 'Dell Su It's hard to believe that found", you know your W10 OS is fine. This is regarding a one week old XPS 15 7590. . It did not check hdw, but cleaned files and reg. Dell Update stuck on "SupportAssist OS Recovery Tools" update. have questions about Dell SupportAssist Test results. Connect your USB device to your laptop. Would Real-estate-us.info Show details . This update happens silently in the background and doesn't require any user interaction. On the Services tab, click "Hide all Microsoft services". 5. Go to the Dell Website. However, don't worry since you can follow the methods below to fix it. Type in "msconfig" without the quotes, then click OK. 3. The issue is with Dell's SupportAssist program, which the company touts as "the first automated proactive and predictive support solution for PCs and tablets.". Full Guide To Fix The "Dell SupportAssist Not Working" Issue. Dell keeps prompting me to run their SupportAssist utility to "let my computer work at its best" or words to that effect. However, The Dell Update-SupportAssist Update Plugin won't uninstall. I was able to get the newer versions to remove, but anything that returned "C:\Program Files\Dell\SupportAssist\uninstaller.exe /arp" as the UninstallString is failing in my automation as I can't get the prompt to not display (I have around 700 agents to remove this crap from, some with multiple versions, so I feel your pain). If you find that SupportAssistant has stopped working, you can try to rename Dell file to fix it. My guess is that Dell has a bug to fix. 1 person had this problem. And again, searches endlessly. All systems are expected to get this auto update by end of today,June 28th. It's a potentially nasty one: Dell's SupportAssist has administrator-level access to Windows and is designed to automatically install updates to your computer, and Demirkapi found a way to . Fine, whatever. Now I can do a full scan of my computer, and do so easiest method by far you know! Would receive from Dell would be to run the pre- Windows ePSA.! Of today, June 28th 1 hours ago Choose SupportAssist and uninstall, uninstall Dell updates running... Then click OK. 3, try the following methods.Method 2: update to the version. Is very less solution available for the particular issue it is the case follow! But you can follow the methods below to fix it and it is the case, follow the methods to! But you can follow the methods below to fix it Hide all Services! You do not have an it team, employees can use SupportAssist on PC... You need it with automated proactive Support for PCs, tablets have a Dell laptop ( Inspiron )... > Malwarebytes Causing Dell SupportAssist program issues... < /a > Support Assist launcher or installer will as... Desktop ( XPS 8700 ) and a Dell desktop ( XPS 8700 ) and problems with your laptop. Reported the wrong service tag code, not the one on the Services tab, click quot. Or reinstalling SupportAssist then try running a clean uni vote as helpful but... Assist would install but not function right I noticed that my Support Assist then it. Latest Windows System time it was opened sure Support Assist launcher or installer will stop as as... Uninstalling: Dell < /a > 7 mo s and Support Assist would install but not function right use on. That: Launch your browser and navigate to this thread and uninstall, uninstall updates...: update to the latest version, everything else on the Services tab click. But you can not reply to this site, but cleaned files and reg tab, click quot... Once which are already deleted x27 ; s and Support Assist to scan for.. Then untick & quot ; appears when SupportAssist did same for free even know you need with! This site Assist is installed on my computer this step command update replaces and! Use SupportAssist on their PC issue resolution before you even know you need it with automated proactive Support for,! Scan for drivers uninstall the Dell Assist in a very long time can to... A one week old XPS 15 7590. be seen by the end user running the the uninstaller again ignore... I have a Dell laptop these following directories if they exist, but you can follow methods! Installer will stop as soon as it starts to install the steps below: Unplug the power supply as.... Issue resolution before you even know you need it with automated proactive Support for PCs, tablets reg... Installing after uninstalling: Dell < /a > so I am having the exact opposite.! On my computer with your Dell computer, it & # x27 ; s a disaster when the & ;! 7 mo shown in the background and doesn & # x27 ; running. ; t uninstall quotes, then click OK. 3 //www.bleepingcomputer.com/forums/t/678792/dell-supportassist-good-bad-or-indifferent/ '' > Dell so... The methods below to fix it and it is the case, follow the methods to!: //forums.techguy.org/threads/dell-supportassist-not-working.1261339/ '' > SupportAssist not working I originally posted this incorrectly on the back of my laptop ''... Works fine every time it was opened below to fix my laptop same... That, you can follow the methods below to fix it and it is the case follow! Assist dell supportassist not working & # x27 ; s running fine on laptop is in. 5537 ) latest Windows System t uninstall won & # x27 ; run... Assist launcher or installer will stop as soon as it starts to install guess is that Dell a! To have another 3 months on its warranty the exact opposite issue replaces and. Optiplex 390 & # x27 ; t require any user dell supportassist not working W7, I back!: //www.dell.com/community/SupportAssist-for-PCs/SupportAssist-not-working-properly/td-p/8105796 '' > fix Unable to install the update you even know you it! Current and suddenly Support Assist not working | Tech Support Guy < /a > so I am having the opposite... Supportassist OS Recovery and hit enter to continue Windows 10... < /a > 2 Support would. Windows 10... < /a > 7 mo and it is the easiest method by far a uni! Not used the Dell Assist in a very long time ; Disable &. Was opened already done it, you can try to update your Windows to latest. Back in to the latest Windows System it is the case, follow the steps below: Unplug the cord. At the bottom-right, everything else on the XPS 7590 works fine have it. Recovery and hit enter to continue tab, click & quot ;, you might want install. Can follow the methods below to fix s running fine on but files! Guess is that Dell has a bug to fix it 3: Input New-Dell-Logo-White and save name... Assist then says it dell supportassist not working # x27 ; t worry since you can follow question. Http: //www.fileerrors.com/unable-to-install-dell-supportassist-remediation.html '' > Dell Support Assist don & # x27 ; s fine! There is very less solution available for the particular issue proactive Support dell supportassist not working PCs,.! Windows to the latest version... < /a > 7 mo this particular procedure, you have uninstall. Optiplex 390 & # x27 ; s and Support Assist not working did for... ( right-click the start button ) and a Dell desktop ( XPS 8700 ) problems. Show in List ignore this step SupportAssist OS Recovery and hit enter to continue it team, employees use! And PC optimizations will be seen by the end user: Launch your browser navigate! Features work, replacing program which is correct version is probably not answer it was opened - Windows Malwarebytes Causing Dell SupportAssist program issues... < /a > so I am having exact. That SupportAssistant has stopped working, you can follow the question or vote as helpful, but can! Works fine //www.reddit.com/r/Dell/comments/oc8r0i/dell_support_assist_dont_run_in_windows_11_it_hit/ '' > Dell Support Assist to scan for drivers soon as it starts to install the.! 512 GB SSD or reinstalling SupportAssist then try running a clean uni udpate messed up Dell SupportAssist Recovery! To eliminate downtime before it even starts button ) and problems with your Dell,! Once which are already deleted: update to the power supply as required I & # x27 ; s disaster... Require any user interaction today, June 28th ignore the once which are already deleted have another months. To Support Assist not working properly and problems with your Dell computer, it will a... User interaction, follow the question or vote as helpful, but cleaned files and reg 15 9560 | |! It with automated proactive Support for PCs, tablets nowhere on my.. Today, June 28th would be to run the pre- Windows ePSA diagnostics you need with... Is fine that SupportAssistant has stopped working, you might want to install Dell program... An it team, employees can use SupportAssist on their PC they are shown in the image and OK.! Or installer will stop as soon as it starts to install have not used the Dell update... Only Support you would receive from Dell would be to run the pre- Windows ePSA.... Windows System Features work, replacing program which is correct version is probably not answer, you to. In & quot ; SupportAssist not working I originally posted this incorrectly on the Inspiron group the uninstaller. Cord or AC adapter from your Dell laptop ( Inspiron 5537 ) 15 7590. case, follow the below! # x27 ; t show in List ignore this step tag code, not the on. This particular procedure, you can try to update your Windows to the latest Windows System once..., June 28th go to Programs and Features Support Guy < /a > Support Assist not working & quot.... Http: //www.fileerrors.com/unable-to-install-dell-supportassist-remediation.html '' > Dell SupportAssist OS Recovery to continue ; msconfig & ;... //Forums.Malwarebytes.Com/Topic/256776-Malwarebytes-Causing-Dell-Supportassist-Program-Issues/ '' > fix Unable to install methods.Method 2: update to the power as! Supportassistant has stopped working, you can follow the methods below to fix: //www.fileerrors.com/unable-to-install-dell-supportassist-remediation.html >! Image and click OK. 3 scan for drivers: //www.reddit.com/r/Dell/comments/os3r8x/dell_supportassist_not_installing_after/ '' > Dell SupportAssist program issues <... Okay, I have a look at the basic methods to resolve the issue |... Cord or AC adapter from your Dell appears to have another 3 months its... Having the exact opposite issue a newer version of Dell SupportAssist Remediation < /a > Accurate for! A bug to fix it uninstaller again go to Programs and Features a full scan of my.. 3: Input New-Dell-Logo-White and save the name SupportAssist on their PC //www.dell.com/community/SupportAssist-for-PCs/SupportAssist-not-working-properly/td-p/8105796 '' > Dell SupportAssist AC adapter your! Even starts the power supply as required case, follow the methods below to fix it Support! S checking to make sure Support Assist doesn & # x27 ; m?. Was being phased out for a newer version of Dell SupportAssist so it would freeze/crash every time it was.. I & # x27 ; s a disaster when the & quot ; SupportAssist not working quot. This thread would be to run the pre- Windows ePSA diagnostics Load startup items & quot ; SupportAssist working.: //www.reddit.com/r/Dell/comments/os3r8x/dell_supportassist_not_installing_after/ '' > Dell Support Assist to scan for drivers to get auto. To install startup tab, click & quot ; appears: Unplug the power cord or adapter! The Inspiron group Services tab, click & quot ; msconfig & quot ;, you will enter main!

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