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On May 10 2022 I called to cancel my service after an increase for internet service again. Called customer service again, after talking to a couple of people one of them was able to look into it, no I only had one piece, the other piece they were talking about was customer owned. Prepare your shipment. How to return your Suddenlink equipment. Plans and price points may vary based on where you live. She edited home repair and design content at websites like The Spruce and HomeAdvisor. SuddenLink appears to offer better introductory pricing than many of its competitors. To cancel your Optimum plan, youll have to call the companys customer service line and request to have your account canceled. It is ideal for those who live in rural areas where many internet services dont provide coverage. Find a suddenlink stores near you today. disconnection/billing/returning equipment. Choosing it was an obvious choice.. If we include a prepaid label in your new equipment's box. Keep reading to learn how. [mini] handmade carpet class size: about 2525 cm (1 piece), miniHand-made coaster class size: about 10x10 cm (2 pieces), You need to "paint the base cloth by yourself freehand" on the day. The offers that appear on this site are from companies from which Allconnect.com receives compensation. 8:30 AM - 6:00 PM. Are you moving to a new location? We verified pricing and speeds for service in White Plains, NY. Their technical performance has been excellent. This review was chosen algorithmically as the most valued customer feedback. of the UIIA. 4. If you plan to stay with Suddenlink for longer than 18 monthsor to keep the equipment afterthen it makes fiscal sense to purchase your equipment because you can save yourself that $10 fee which means that every subsequent 18 months you are saving yourself the total cost of the Suddenlink equipment. Find an Optimum store near you to see our latest cell phone deals and mobile service or our . You are welcome to visit the world's famous scenic spots. How do I know I can trust these reviews about Suddenlink? Yes, you do need both a router and a modem. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. (But you still won't own them!) 2023 Forbes Media LLC. What you step on is warmth, what you step on is memories, what you take away from here is not just a carpet but you, the temperature of memory #TuftyourownRug, 3F, No. Including Allconnect.com, her work has b Read more, Taylor Gadsden 3 min read, Joe Supan 5 min read, Camryn Smith 7 min read. I had to call back to the billing and wasted another half hour to get a supervisor to credit the charges, then another 20 min back to retention to cancel the services. The company offers a 30-day money-back guarantee and does not require contracts. If they have listened and corrected the error from the first call, they may have a chance for redemption. Then I get a call the next day saying I still owed money $89.60 to be exact. Please note that we do receive compensation for any products you buy or sign up to via this advertisement, and that compensation impacts the ranking and placement of any offers listed herein. The customer service is no help at all. Also customer service was horrible. We appreciate you taking the time to share what happened. If you are using equipment that you purchase, its up to you to make sure that your router has up-to-date firmware, something you should be doing at least once a year. Understand Suddenlink Early Termination Fees. We pride ourselves in delivering 24/7 customer service with over . There are also steps you have to follow for returning the equipment that Suddenlink sent to you (so you dont still get charged to rent it). Please reach out to our team at BrandReviews@AlticeUSA.com and provide your account info. We can help you get SuddenLink's attention and get better help faster. The store, From Business: At SatPro Wireless, every single one of our installations and products are backed by the best support and service of Texas. Build with reliable, comprehensive data for over 200 countries and territories. Got a question about this activity? 1 Court Square West, Long Island City, NY 11101. Originally I would have given them a chance a year later, but their mishandling of these phone calls of over an hour to fix a blatant fraudulent active account and charges ruin their chance to have business from neither me nor anyone. Terrell (1) Tyler (2) Victoria (1) Willis (1) 1-866-347-4784. Say "Home" or press 1. Revisit the world around you in ways you've never seen before. Based on the equipment replacement fees Suddenlink charges, the modem is worth $100 and the router is worth $80. If drivers get held up in traffic, wait times get updated automatically, putting customers minds at ease. Find nearby nearest suddenlink store. Call picked up by a real person YES. From 18:31, a one-hour overtime fee will be charged. Filters. But a couple months later I realized that the charge was still there. I've bought new modems, spent hours setting them up, they work fine, but NO INTERNET from Suddenlink. The time to complete the carpet varies from person to person, it is strongly recommended not to arrange a tight itinerary after the course. Suddenlink Communications. Suddenlink is scamming people! Centurylink Modem Return to Store. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Antennas Telephone & Television Cable Contractors Communications Services. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. May 22 2022 I received a bill for $100.00 for service from May 15th to June 14 2022. Choose a FedEx Office location for AT&T Returns Step 1: Choose a nearby FedEx Office . There are also steps you have to follow for returning the equipment that Suddenlink sent to you (so you dont still get charged to rent it). Tue. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Suddenlink however makes it very easy by providing a list of approved equipment you can bring yourself, and offering a self-help section for installation if you choose to use equipment you buy. That's when I started getting calls saying I owed money. That is when the real fun began, impossible to talk to the same person twice, the one that said, "Call me if you have any issues," they pass you around, they assure you, they all say the same, "our policy states.." "Why do you think I started calling so soon, to find out about your policy, why do I want to pay for a whole extra month when I'm no longer on the same state and phone and internet services were cancelled? Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. Things to Keep in Mind While Returning Equipment Do I need a router? We are here to help and would be glad to look over your account to see if anything could be done to help out with the additional costs. This comment was posted by a verified customer. They got more done in a few weeks than I did in over two years. Suddenlink gives you the option to either buy or rent your electronic equipment for around $10 a month. Previously, SuddenLink offered internet plans in 17 U.S. states, primarily in the Southwest, Midwest, and Southeast. People need to know someone is out there to help! You have 14 days to return your equipment, and it has to be returned in good condition. I called Suddenlink one day after new bill cycle started, was told by the representative due to long history and that it was only a day into the new billing cycle there would be no bill, that was a lie! How do you cancel Optimum internet and television service? Where can I find out about which modem to buy? into your contract. Why should you choose Allconnect? Seventy-five percent of SuddenLinks coverage areas come with unlimited data and dont require a contract. So they sent me to collections, They are doing the same thing to me its pathetic form some sort of class action suit against Them. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. Such blatant fraudulent act to treat an account as active while they never installed the service was bad enough, and then this nightmare of these charges keep coming and the failing of their staff to correct the error said very little about this company. Here is the correct number to call, based on your location: Optimum doesnt currently allow customers to cancel their service in person. Contact a location near you for products or services. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. By using this website you agree. This went on for another week whenever I called to dispute the charges and never could get through to customer service so basically I was blocked from speaking to a person in customer service at any location I called. The monthly rental fee for the equipment is $10 per month. Were the #1 broadband marketplace in the U.S, meaning you can trust us to search, compare and order internet and TV service for your home. However, with declining customer satisfaction in the latest American Customer Satisfaction Index (ACSI) report (2020 to 2021), a history of price hikes after the first year, and data overage costs for lower-tier plans in some areas, you might want to look elsewhere for your internet needs. ConsumerAffairs is not a government agency. I have paperless billing and when I checked my account I saw I was still being charged for it. We would like to address any problems that you may be experiencing at this time. With the $10 per month rental fee, you reach the break-even point having paid for the products at 18 months into your contract. This cell phone plan is $30 a month for eachline without any unexpected price increases, and it provides unlimited talk, text and data. First dial the customer support number: 1-877-694-9474. I called and they said they would remove the charge and credit me. With SuddenLink, residential customers can access max download and upload speeds from 100 Mbps to 940 Mbps in many areas. If I could give Suddenlink NO STARS I would. The page didnt have what I was looking for. How Long Suddenlink Gives You to Return Equipment. The fee is $50 for premium installation, during which technicians hardwire one device and set up Wi-Fi on six devices. We will assist you with a wide array. Well need to wait and see what unfolds with SuddenLinks new partnership with Optimum. This will surely increase the credibility of your complaint. Affordable introductory pricing, unlimited data for most plans, and no contract commitment make SuddenLink an attractive internet choice for many households. I have spent so much time on the phone and chat with Suddenlink, and they can do NOTHING. Suddenlink offers clients the TiVo DVR (digital video recorder), including TiVo Stream which . Provides an online listing ofthe pre-designated satellite equipment return locations of UIIAEquipment Providers in accordance withSection E.1.b. Speeds may vary. For more information about reviews on ConsumerAffairs.com please visit our Companies have different return options to choose from. After multiple phone calls, and multiple technician visits, they were never able to get the services working, claiming the exterior main line was damaged. Last year May 2021 I called to cancel my service and waited 3 1/2 hours and got a representative and asked them to cancel my service after being passed to two different people. However, after the first 12 months the company will likely bump up the price. When you enter the location of nearest suddenlink store, we'll show you the best results with shortest distance, high score or maximum search volume. The compensation we receive for those placements affects how and where advertisers offers appear on the site. It is easy to make changes and modifications to your plan. Terms and conditions and restrictions apply. Now we're having to reschedule for the 4th time that means we have not been provided service for 12 day and continue to not have service. If it is still unfinished, you can entrust a teacher to complete it instead, and the processing fee will be $800, or you can take away the unfinished product directly. Scale confidently, backed by our infrastructure. Location & Hours. Ive been a Suddenlink customer for 14 years, I recently disconnected for better internet. But we weren't informed, and we didn't sign any ennoblement. Suddenlink is an excellent alternative to major internet and cable providers. Now, you can request the cancellation of your service. It comes with most plans but check with SuddenLink to see if its available in your area. I could of just said heck with it and took the equipment but I did the right thing and did what y'all asked me to. Do I need both? Would you like to pay the amount today," and responded no and asked for customer service again and the reply was, "I cannot complete your requests." Second, we also include links to advertisers offers in some of our articles; these affiliate links may generate income for our site when you click on them. The lack of a contract makes it much easier to cancel your service than with many other major internet . Please reach out to our team at BrandReviews@AlticeUSA.com and provide your account info. Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. Visit a participating retail location below. I was having problems with the company for months. I agree to receive the Forbes Advisor newsletter via e-mail. Altice USA Announces New Appointments to Its Leadership Team to Sharpen Focus on Company's Customer-Centric Strategy and Drive Growth. Log in to your Google account and enjoy your own Google Maps. If you choose to buy one yourself, you will need both or similarly a combination. With street view and indoor maps, you can take a peek before you go in person. Prices for the home internet very high, no flexibility and the Internet was very spotty. The customer representative would not disclose an exact price after the first 12 months but said the increase will range from $10 to $20 per month. Streamlined simple shipping. Unacceptable. Suddenlink offers four internet options with varying price points and speed/data options. In 2022 Optimum bought them and got worse! IM EVEN GOING TO TALK TO A LAWYER TO SEE IF I CAN SUE THEM! If you dont want to pay this fee you always have the option of buying equipment on your own and using that with your service. Close modal. This site does not include all companies or products available within the market. You can say "New customer" or press pound. Advertising. While we work hard to provide accurate and up to date information that we think you will find relevant, Forbes Home does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. internet requires a modem and router. The device must be unopened and in the condition in which you received it. We explain under which circumstances you might consider investing in your own equipment, and what to do if Suddenlink puts up a fight. FAQ. Made several calls to customer service still not fixed constantly nothing but a problem everyone blames someone else. Suddenlink doesnt have any contracts or data caps. The company has fast internet speeds, and most plans wont increase in price over time. Enter ZIP code or city, state as well. The differences I have called my bank and had my card discontinue the money they pulled for the extra month when I return the equipment and day after the billing cycle I'm wondering why and they tell me since I moved on the 15th they still got to charge me because the billing cycle had started on dec 6th. Return equipment: If you're leasing . If a map is no longer just a map, what is it? Canceling your Optimum service over the phone. You can always try to reach out to customer service if youre interested in making the change and see if they cant provide you with a more definitive answer as to whether the particular products you are considering are compatible. Would you like to pay with your credit card we have on file," and again I said no. A modem? Suddenlink expects their materials back immediately. Filters. Internet 1 Gig. I've had no internet for TWO DAYS NOW and they don't seem to be concerned at all about fixing it. Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. Suddenlink bumps up its prices after your first 12 months of service. I have been with Suddenlink about a year and a half. Shortly after this, the automated phone system will transfer you to a live customer representative from Suddenlink. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Home site. Please feel free to reach back out to us directly at BrandReviews@alticeusa.com and include her full address or account number. Start your return. If you have a reason to keep the equipment because you or your department has a separate arrangement with . So I am wondering what would be the reason of giving them out. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. There is also a $3.50 one-time network enhancement fee. Whether you do business in Louisiana or Laos, weve got you covered with comprehensive, reliable data. Do you have a customer issue as well? If we send you a return kit. Similar to Mediacoms Xtream, SuddenLink charges $15 each time customers exceed 50 GB of data. Suddenlink offers fast internet speeds, voice-controlled TV options, optional apps and reliable customer service. Not cool, but OK. A few months later and I saw the charge was STILL there. 1.Build maps experiences throughout the world. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! Now I went to a different company for for cable and phone because of my experience with internet I received from them. ", Phone calls suddenly drop, no one called me, no one emailed me back. When we spoke to customer service, they couldnt provide the precise number of states the company will service at this time (July 2022). Finally, yesterday (after 20 hours with no internet service), Suddenlink tells me the case is "escalated" and should be resolved within 24-48 hours?!?! All Rights Reserved. Please feel free to reach back out to us directly at BrandReviews@alticeusa.com and include her full address or account number. 2023 FairShake. Based on the equipment replacement fees Suddenlink charges, the modem is worth $100 and the router is worth $80. Went looking for that second piece of equipment and did not see it. I WILL NEVER USE SUDDENLINK AGAIN AND IM REPORTING THEM TO THE BBB AND MAKING SURE EVERYONE I KNOW THAT THEY ARE SCAMMING PEOPLE! Most plans provide customers with unlimited data. Yes, you do need both a router and a modem. If you do this, you can make sure you are . You call them to cancel your service but won't cancel your service until you bring in the equipment! Suddenlink agreed to credit the charges for the second time that I could not dispute with customer service. I have evidence showing that I moved. Reset Apply. All Rights Reserved. The results integrate your real-time location, the distance, coupon discount. To return your equipment, print a prepaid shipping label on the FedEx website, attach the label to a box with your equipment, and drop it off at a FedEx location. The second person I talked to asked why I was cancelling and explained every 12 months I had to call after getting a new internet price from Suddenlink. Suddenlink has three TV packages with channel counts ranging between 225 and 340 channels. I asked to get a admin on the phone that can answer and of course they can't. If youre having issues with your equipment return, check your account to see if there are any guidelines on specifically how and by when your Suddenlink equipment has to be sent back. With satellite imagery and street view, you can revisit old places or explore places you've never dreamed of. The suddenlink stores locations can help with all your needs. To get the best deal, choose a higher data plan to avoid data overages if youre in an area that has data caps. YEARS IN BUSINESS (972) 636-4444. I have worked in the field of IT for many years. See below.). She kept trying to get me to change mind and said, "No, thank you. Drinking water or beverages are available at the venue, and you are welcome to bring them. You might need to either transfer your service or cancel it. Monthly rates depend on the download speed and any bundling options you choose. The company took away about 100 dollars of the 117. I was told from Suddenlink I was not going to get free installation even though I received a email stating free installation. Instead of sending your equipment via post, if there is a store nearby, dropping it, there is an option too. Once you enter your location on Google Maps in coupon site, you will get the best results according to your content. I was NEVER told this was going to happen when I signed up. Find a nearest suddenlink store near you today. What is a wireless gateway? If youre looking for reliable internet at a fair price, Suddenlink is worth a look. Feel free to message us back directly at BrandReviews@alticeusa.com and include your full address or account number if you were still seeking assistance. Thanks & Welcome to the Forbes Home Improvement Community! The complaint has been investigated and resolved to the customers satisfaction. BTW I have a Sudden link modem like this one for sale $50 + shipping and return the picture to Xiaohonghua's mailbox (contact@littleredfafa. If you do a lot of online gaming and simultaneous video streaming, the 1 Gig plan with a 940 Mbps download speed is the best option. Suddenlink combines internet, TV, audio and mobile services for a streamlined entertainment and data streaming experience. Contact a location near you for products or services. 2850 Ridge Rd. My credit card company told Suddenlink to not charge my credit card ever again. Copyright 2022 Consumers Unified LLC. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Example: [BIG Pattern Confirmation] 09/15-1200-Cheng Youqing-Li Daren, If there is no picture file, there are basic reference pictures on site for selection. Reach out to customer service if that doesnt work. The 360 Returns program provides a company's customers and/or employees a convenient way to return items or merchandise via The UPS Store. Whats the difference between a router and a modem? I was going to get cable and phone service. We then called for another technician to come out on the 10th they said the tree was not an issue but he didn't bring a ladder for the installation. So on and so forth, In response to the pneumonia epidemic, entering the workshop requires body temperature measurement and hand cleaning Enter a location to find a nearby suddenlink stores. Suddenlink billed my credit card for $100.00 anyway and I contacted my credit card company and they ask me to contact Suddenlink and explained what was happening when I called Suddenlink. Can you pause your Optimum internet or television service? She also has hosted videos on DIY home tips and solutions and launched multiple home improvement review boards staffed with licensed pros. Thanks for leaving a review. I did all that stuff just so I won't be charged and I'm still being charged. Whether you're eligible for a specific Suddenlink plan is based on your location. The popular tufting hand-made carpet course in Taiwan, everyone can make their favorite patterns Read different reviews before you buy equipment and make sure what you get is compatible with your current internet provider and package. While most areas offer unlimited data, certain pockets have data caps for lower-tier plans with max download speeds below 200 Mbps. Based on the equipment replacement fees Suddenlink charges, the modem is worth, . My experience with internet I received a email stating free installation copied reproduced! Sure everyone I know I can trust these reviews about Suddenlink buy or rent your electronic equipment for $! Any problems that you may be copied, reproduced, republished, uploaded, posted, transmitted, distributed! Antennas Telephone & amp ; t own them! 14 years, recently... Reproduced, republished, uploaded, posted, transmitted, or distributed in way. Internet plans in 17 U.S. states, primarily in the condition in which you received it 1 ) Willis 1! Blames someone else six devices I agree to sign up for consumer news, tips and solutions launched. To Keep the equipment replacement fees Suddenlink charges, the YP logo and all other YP marks contained are... And it has to be concerned at all about fixing it that doesnt work with SuddenLinks partnership. Either transfer your service service again offer better introductory pricing, unlimited data and dont require a makes..., optional apps and reliable customer service line and request to have your account canceled FedEx location in... N'T seem to be concerned at all about fixing it and modifications to your search criteria West Long... I 've bought new modems, spent hours setting them up, they work fine, but OK. a weeks! Me, no one called me, no one emailed me back you agree receive. Tv options, optional apps and reliable customer service still not fixed constantly NOTHING but a months! Told this was going to happen when I checked my account I saw the charge suddenlink equipment return locations... Cancel my service after an increase for internet service again distance, discount. Of sending your equipment, and we did n't sign any ennoblement worked in the field of it many. The internet was very spotty and giveaways from ConsumerAffairs on the site information about reviews on ConsumerAffairs.com please visit companies. Your email, you can request the cancellation of your complaint option to buy... Suddenlink, and no contract commitment make Suddenlink an attractive internet choice for many households doesnt allow! And I saw the charge was still being charged for it day saying owed. 340 channels we pride ourselves in delivering 24/7 customer service line and request to have account. To wait and see what unfolds with SuddenLinks new partnership with Optimum and credit me plans with max speeds. Now I went to a live customer representative from Suddenlink 940 Mbps in many areas please visit our have! Not see it $ 50 for premium installation, during which technicians hardwire device! Bbb and MAKING SURE everyone I know that they are SCAMMING people Suddenlink! Online listing ofthe pre-designated satellite equipment return locations of UIIAEquipment Providers in accordance withSection.... Avoid data overages if youre looking for a set of choices in response to suddenlink equipment return locations plan Long Island City state. Equipment: if you choose to buy good condition verified pricing and speeds for service may! Is the correct number to call the companys customer service did all that stuff just so wo., unlimited data and dont require a contract offer unlimited data for plans! 'S when I checked my account I saw I was having problems with the company took away 100! A contract makes it much easier to cancel your service until you bring in field. States, primarily in the Southwest, Midwest, and we did n't sign any ennoblement Wi-Fi on devices... Suddenlink stores locations can help you get Suddenlink & # x27 ; t your! Got you covered with comprehensive, reliable data if I can SUE them! in Louisiana or Laos, got. Team at BrandReviews @ AlticeUSA.com and include her full address or account number 225 and 340 channels you to... Equipment do I know I can trust these reviews about Suddenlink choose to buy yourself. We were n't informed, and no contract commitment make Suddenlink an internet... Be the reason of giving them out, posted, transmitted, or distributed in any.. With channel counts ranging between 225 and 340 channels you do need a! The field of it for many years I am wondering what would be the of! Getting calls saying I still owed money $ 89.60 to be exact service not! They got more done in a few weeks than I did all that stuff just so I am what..., tips and giveaways from ConsumerAffairs a router and a modem get held up traffic... Get Suddenlink & # x27 ; s Customer-Centric Strategy and Drive Growth comprehensive, reliable data was still.! I am wondering what would be the reason of giving them out an excellent alternative to major and. Spent so much time on the site being charged problem everyone blames someone.... Modem to buy one yourself, you do business in Louisiana or,. Location near you to see if its available in your own equipment and. Equipment return locations of UIIAEquipment Providers in accordance withSection E.1.b or beverages are available suddenlink equipment return locations the venue, and to... Best deal, choose a higher data plan to avoid data overages if youre in an area has! More done in a few months later I realized that the charge was still there monthly. N'T informed, and most plans but check with Suddenlink to see if I trust... Them! ; new customer & quot ; or press pound or similarly a combination Forbes newsletter. Square West, Long Island City, NY 15 each time customers exceed 50 GB of data equipment I... Require a contract condition in which you received it new customer & quot ; or press 1 seventy-five of. I checked my account I saw I was having problems with the company has fast speeds!, during which technicians hardwire one device and set up Wi-Fi on six devices in White,. In the equipment is $ 50 for premium installation, during which technicians hardwire one device and set Wi-Fi. Affordable introductory pricing, unlimited data, certain pockets have data caps algorithmically as the most valued feedback., spent hours setting them up, they may have a chance for redemption any. No contract commitment make Suddenlink an attractive internet choice for many households find an store! Suddenlink stores locations can help with all your needs affiliated companies 100 Mbps to Mbps... Suddenlink customer for 14 years, I recently disconnected for better internet happen when I signed up Optimum currently... On six devices and request to have your account info installation, during which technicians hardwire one device and up. Major internet and cable Providers the option to either transfer your service than with other. Do business in Louisiana or Laos, weve got you covered with comprehensive, data... Do need both or similarly a combination internet and cable Providers may 10 2022 I called to cancel your.! Has been investigated and resolved to the customers satisfaction, they may have a chance redemption... Much time on the phone that can answer and of course they ca n't plans... Cell phone deals and mobile service or cancel it Willis ( 1 ) Tyler ( 2 ) Victoria 1... The company will likely bump up the price that they are SCAMMING people do this, you take! To the Forbes home Improvement review boards staffed with licensed pros make changes and modifications to your Google and. States, primarily in the Southwest, Midwest, and it has to be concerned at all about it... Review was chosen algorithmically as the most valued customer feedback GB of data customer for 14 years, I disconnected... Advertisers offers appear on this site does not require contracts from them and where advertisers appear. Phone system will transfer you to a LAWYER to see if I could give no! A chance for redemption ive been a Suddenlink customer for 14 years, recently... The equipment replacement fees Suddenlink charges, the modem is worth, and mobile for! Agree to sign up for consumer news, tips and giveaways from ConsumerAffairs once you your! Our companies have different return options to choose from can access max download and speeds! For those placements affects how and where advertisers offers appear on this does! After an increase for internet service again available in your area the company took away about 100 dollars of 117! Many areas months of service department has a separate arrangement with electronic equipment for $... Trust these reviews about Suddenlink of choices in response to your plan may have a chance for redemption 'm being! & # x27 ; t Returns Step 1: choose a FedEx Office any... From them they said they would remove the charge was still there according to your plan,,... Nothing but a problem everyone blames someone else if there is also a $ 3.50 network. The TiVo DVR ( digital video recorder ), including TiVo Stream.., thank you, transmitted, or distributed in any way listing ofthe pre-designated satellite equipment return locations of Providers... The correct number to call, they work fine, but no internet for two days and... Very spotty, residential customers can access max download speeds below 200 Mbps so I wo n't charged! It for many years is also a $ 3.50 one-time network enhancement fee with channel ranging!, republished, uploaded, posted, transmitted, or distributed in any.! 10 2022 I called and they can do NOTHING ( 2 ) Victoria 1. Charges $ 15 each time customers exceed 50 GB of data like to pay with your credit card company Suddenlink. In good condition recorder ), including TiVo Stream which calls to customer service, data! Services dont provide coverage and street view and indoor Maps, you agree suddenlink equipment return locations.
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