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Applications are available at the American Medical Association Web site, www.ama-assn.org/go/cpt. Information on Your Health Insurance Card Insurance company name. This is due to the short administrative period required by the health plan to process such changes. A) Your Group Number is the company-specific number included on your health insurance identification card. How much for a tooth extraction without insurance? If you do not intend to leave our site, close this message. The information contained on this website and the products outlined here may not reflect product design or product availability in Arizona. Click on "Claims," "CPT/HCPCS Coding Tool," "Clinical Policy Code Search. LICENSE FOR USE OF CURRENT PROCEDURAL TERMINOLOGY, FOURTH EDITION ("CPT"). What is the GRP acronym? New and revised codes are added to the CPBs as they are updated. Here are some measures to take if you believe your insurance provider is acting in bad faith: Contact an attorney specializing in long-term. The number is always on the front of the card. For example, on CDPHP ID cards, the group number is located on Aetna defines a service as "never effective" when it is not recognized according to professional standards of safety and effectiveness in the United States for diagnosis, care or treatment. If its not there, check the back of the card. It is doubtful that your group health insurance number will appear on the back of your card, as the cards front contains all of the most significant information. In the event that a member disagrees with a coverage determination, member may be eligible for the right to an internal appeal and/or an independent external appeal in accordance with applicable federal or state law. They do not have access to member accounts but they can provide Aetna Member Services contact information. Need help finding your Member ID? Each employer that buys a health plan for its employees also has a number. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company, Coventry Health and Life Insurance Company and their affiliates (Aetna). Everyone covered by your companys insurance will have the same group number. What is subscriber number on insurance card Aetna? Your insurer will assign a unique policy number to you when you buy auto insurance coverage. The expense might not This is the phone number for the Corporate Contact Center. In the event that a member disagrees with a coverage determination, Aetna provides its members with the right to appeal the decision. The corporate headquarters phone lines are staffed Monday through Friday, 8 AM to 6 PM ET. But, it is also a quick reference that tells you how much you may have to pay. You can find your Member ID on your ID card, Welcome Letter, or any EOB we sent to you. Obtaining Your ID Card Upon receipt of your first premium payment, L.A. Care Health Plan will mail you your Member ID Card in a blue envelope bearing the L.A. Care logo. ", The five character codes included in the Aetna Precertification Code Search Tool are obtained from Current Procedural Terminology (CPT. However, applicable state mandates will take precedence with respect to fully insured plans and self-funded non-ERISA (e.g., government, school boards, church) plans. What is the GRP acronym? Need help finding your Member ID? U.S. Government rights to use, modify, reproduce, release, perform, display, or disclose these technical data and/or computer data bases and/or computer software and/or computer software documentation are subject to the limited rights restrictions of DFARS 252.227-7015(b)(2) (June 1995) and/or subject to the restrictions of DFARS 227.7202-1(a) (June 1995) and DFARS 227.7202-3(a) (June 1995), as applicable for U.S. Department of Defense procurements and the limited rights restrictions of FAR 52.227-14 (June 1987) and/or subject to the restricted rights provisions of FAR 52.227-14 (June 1987) and FAR 52.227-19 (June 1987), as applicable, and any applicable agency FAR Supplements, for non-Department of Defense Federal procurements. Each benefit plan defines which services are covered, which are excluded, and which are subject to dollar caps or other limits. For example, on CDPHP ID cards, the group number is located on While the Dental Clinical Policy Bulletins (DCPBs) are developed to assist in administering plan benefits, they do not constitute a description of plan benefits. What is the GRP acronym? Insurance company contact information Members should discuss any Clinical Policy Bulletin (CPB) related to their coverage or condition with their treating provider. If you do not intend to leave our site, close this message. Some plans exclude coverage for services or supplies that Aetna considers medically necessary. Aetna has reached these conclusions based upon a review of currently available clinical information (including clinical outcome studies in the peer-reviewed published medical literature, regulatory status of the technology, evidence-based guidelines of public health and health research agencies, evidence-based guidelines and positions of leading national health professional organizations, views of physicians practicing in relevant clinical areas, and other relevant factors). Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Go to the American Medical Association Web site. In this case, members may utilize their plans Rx BIN and PCN numbers to access pharmacy benefits while they wait for their new health plan ID cards. Call the member services number on your ID card for personalized service. This number is always displayed on the cards front. The responsibility for the content of Aetna Clinical Policy Bulletins (CPBs) is with Aetna and no endorsement by the AMA is intended or should be implied. Employers can also locate the company's group number on Need help finding your Member ID? A car insurance policy number is a unique number assigned to you by your car insurance company. Members can go to www.Aetna.com and Log into your account. The insurance company uses this number to identify your employers health insurance policy. Note: Download the Aetna Mobile App for faster, easier access to your Member ID Card. Member ID/Policy Number. You can also register if you do not know your ID number. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company, Coventry Health and Life Insurance Company and their affiliates (Aetna). back to FAQ listWhere can I find my Member ID number? It should be labeled as a policy number. If there are any questions, your insurance provider will be happy to help. VCBlueVision. If you only have Original Medicare, you dont have a group number, but your 11-digit Medicare number is on your red, white and blue Medicare card. Your Medicare group number should be on your insurance card for your Medicare Advantage, Medicare Supplement or Part D plan. The group number on the insurance card identifies the employer that purchased a particular health insurance plan. It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. 1-800-US-AETNA ( 1-800-872-3862) (TTY: 711) between 8:00 AM and 6:00 PM ET. Treating providers are solely responsible for medical advice and treatment of members. This leads in the subsequent advantages: Freedom from onerous parent company requirements Permission to cross-sell other types of insurance Capability to compare insurers on pricing, product, and service. Each main plan type has more than one subtype. Aetna defines a service as "never effective" when it is not recognized according to professional standards of safety and effectiveness in the United States for diagnosis, care or treatment. Since Dental Clinical Policy Bulletins (DCPBs) can be highly technical and are designed to be used by our professional staff in making clinical determinations in connection with coverage decisions, members should review these Bulletins with their providers so they may fully understand our policies. All Rights Reserved. You are now being directed to the CVS Health site. The member's benefit plan determines coverage. full name (first and last name) address/zip code/email/etc. Gross Point of Rating. The AMA disclaims responsibility for any consequences or liability attributable or related to any use, nonuse or interpretation of information contained in Aetna Precertification Code Search Tool. You can add more persons to your insurance as the policyholder, depending on your connection with them. If you are the policyholder, the final two digits of your policy number may be 00, but other policyholders numbers may end in 01, 02, etc. While the Dental Clinical Policy Bulletins (DCPBs) are developed to assist in administering plan benefits, they do not constitute a description of plan benefits. Member ID/Policy Number. The majority of pharmacy cards will have all four numbers (Member ID, RxGroup, RxPCN, and RxBIN), although there are a few plans that do not include all four digits but are still approved. Your benefits plan determines coverage. The person who pays for health insurance premiums or whose employment is the basis for membership in the insurance plan. Members and their providers will need to consult the member's benefit plan to determine if there are any exclusions or other benefit limitations applicable to this service or supply. What is my Aetna ID number? Webcheck the H&PBP numbers on the bottom right of the ID card. Both your group number and your member ID number will be located on your physical ID card and your mobile ID card, which is available on your SimplyInsured dashboard. Then, navigate to the ID card portion of your member-only website. Members should discuss any matters related to their coverage or condition with their treating provider. The insurance company uses this number to identify your employers health insurance policy. Checking the status of a claim. The member name is the name of the person who is covered under the insurance plan. LICENSE FOR USE OF CURRENT PROCEDURAL TERMINOLOGY, FOURTH EDITION ("CPT"). Members can visit any in-network provider (PCP or specialist) for covered services without a referral. By clicking on I Accept, I acknowledge and accept that: The Applied Behavior Analysis (ABA) Medical Necessity Guidehelps determine appropriate (medically necessary) levels and types of care for patients in need of evaluation and treatment for behavioral health conditions. An insurance group number, if you have an employer-based plan. WebCall us. How to report a disability insurance company for bad faith? We want to make it easier for you to live healthier. CPT only Copyright 2022 American Medical Association. WebGroup plan number If you have health insurance through work, your insurance card probably has a group plan number. Therefore, Arizona residents, members, employers and brokers must contact Aetna directly or their employers for information regarding Aetna products and services. Members should discuss any Dental Clinical Policy Bulletin (DCPB) related to their coverage or condition with their treating provider. It usually only appears on insurance cards that registered employers provided. Insurers have reported several issues with the firm, including denial of benefits and payment delays. You are now being directed to the CVS Health site. Is the digital Aetna ID card same to the physical card? Applicable FARS/DFARS apply. What policy number is shown on an Aetna insurance card? The table below displays the Rx BIN Numbers and PCNs for California Small Group Health Plans per carrier. View digital copy or choose to print out a replacement copy. The best place to find details about your coverage and benefits is your secure member website. During this brief transition period, your clients may be able to utilize this information, if necessary, to acquire prescriptions. Please note also that Dental Clinical Policy Bulletins (DCPBs) are regularly updated and are therefore subject to change. Check the back of your card first, as it is not usually on the front! Insurance company contact information Members should discuss any matters related to their coverage or condition with their treating provider. Some plans exclude coverage for services or supplies that Aetna considers medically necessary. How long does it take to get an insurance check from a car accident with a lawyer? Capability to sell a policy through a, How to Commence an Insurance Brokerage For an insurance agent with an entrepreneurial mindset, launching an insurance brokerage firm presents a much greater opportunity than working for an insurance agency. Copyright 2015 by the American Society of Addiction Medicine. WebFor general inquiries, reach our corporate headquarters at 1-888-US-AETNA ( 1-800-872-3862) (TTY: 711). Another term for a prescription is Rx. Typically, medical cards have merely a Member ID number. License to sue CPT for any use not authorized herein must be obtained through the American Medical Association, CPT Intellectual Property Services, 515 N. State Street, Chicago, Illinois 60610. The discussion, analysis, conclusions and positions reflected in the Clinical Policy Bulletins (CPBs), including any reference to a specific provider, product, process or service by name, trademark, manufacturer, constitute Aetna's opinion and are made without any intent to defame. The Clinical Policy Bulletins (CPBs) express Aetna's determination of whether certain services or supplies are medically necessary, experimental and investigational, or cosmetic. All services deemed "never effective" are excluded from coverage. The ABA Medical Necessity Guidedoes not constitute medical advice. Do you want to continue? The expense might not For language services, please call the number on your member ID card and request an operator. See all of the ways you can contact us The insurance company name and plan type are in the top header of the card. To inquire about the status of your enrollment with Aetna, dial 1-800-282-5366 and select option 1. Should the following terms and conditions be acceptable to you, please indicate your agreement and acceptance by selecting the button below labeled "I Accept". Aetna has reached these conclusions based upon a review of currently available clinical information (including clinical outcome studies in the peer-reviewed published medical literature, regulatory status of the technology, evidence-based guidelines of public health and health research agencies, evidence-based guidelines and positions of leading national health professional organizations, views of physicians practicing in relevant clinical areas, and other relevant factors). The responsibility for the content of Aetna Precertification Code Search Tool is with Aetna and no endorsement by the AMA is intended or should be implied. Aetna's conclusion that a particular service or supply is medically necessary does not constitute a representation or warranty that this service or supply is covered (i.e., will be paid for by Aetna). You will, The Consequences of Untrustworthy Conduct The responsibility of each states insurance commissioner is to guarantee that insurance firms do business ethically. Where can I locate my Medicare group number? All services deemed "never effective" are excluded from coverage. WebGroup plan number If you have health insurance through work, your insurance card probably has a group plan number. The ABA Medical Necessity Guidedoes not constitute medical advice. Members can go to www.Aetna.com and Log into your account. Any use not authorized herein is prohibited, including by way of illustration and not by way of limitation, making copies of CPT for resale and/or license, transferring copies of CPT to any party not bound by this agreement, creating any modified or derivative work of CPT, or making any commercial use of CPT. You might look at your Medicare card and wonder The discussion, analysis, conclusions and positions reflected in the Clinical Policy Bulletins (CPBs), including any reference to a specific provider, product, process or service by name, trademark, manufacturer, constitute Aetna's opinion and are made without any intent to defame. It helps identify you and your policy, similar to a bank account number. In addition, coverage may be mandated by applicable legal requirements of a State or the Federal government. The AMA is a third party beneficiary to this Agreement. Under certain plans, if more than one service can be used to treat a covered person's dental condition, Aetna may decide to authorize coverage only for a less costly covered service provided that certain terms are met. The conclusion that a particular service or supply is medically necessary does not constitute a representation or warranty that this service or supply is covered (i.e., will be paid for by Aetna) for a particular member. 1-800-US-AETNA ( 1-800-872-3862) (TTY: 711) between 8:00 AM and 6:00 PM ET. Since Clinical Policy Bulletins (CPBs) can be highly technical and are designed to be used by our professional staff in making clinical determinations in connection with coverage decisions, members should review these Bulletins with their providers so they may fully understand our policies. You are now being directed to CVS Caremark site. Using the Aetna Navigator, you may obtain your digital card. Members and their providers will need to consult the member's benefit plan to determine if there are any exclusions or other benefit limitations applicable to this service or supply. Under certain plans, if more than one service can be used to treat a covered person's dental condition, Aetna may decide to authorize coverage only for a less costly covered service provided that certain terms are met. Members and their providers will need to consult the member's benefit plan to determine if there are any exclusions or other benefit limitations applicable to this service or supply. There is no definite timeline for receiving your payment or even resolving your case., About Our Company South Carolina Wind and Hail Insurance Company Meet Our Board of Directors for 2022 South Carolina Wind and Hail Underwriting Association (SCWHUA) is the South Carolina market for residual property insurance. That number is 1-877-261-9951 (TTY:711) . In most cases, your number will appear on your ID card. WebYour full legal name as it appears on your Medicare ID card; Your Social Security number (even if you receive benefits through your spouse) Your address and contact info, including your phone number or email address; You may also be Links to various non-Aetna sites are provided for your convenience only. CPT is developed by the AMA as a listing of descriptive terms and five character identifying codes and modifiers for reporting medical services and procedures performed by physicians. Understanding your card can help you plan your healthcare expenses and get the care you need. This number is always displayed on the cards front. Webcheck the H&PBP numbers on the bottom right of the ID card. The Aetna Open Access Plan is an HMO that gives members more freedom. The Aetna Choice POS II Plan is a network plan that gives you the freedom to select any licensed provider when you need care. The American Medical Association (AMA) does not directly or indirectly practice medicine or dispense medical services. While ID cards vary according to the health plan that designs them, the group number is a vital piece of information that should be included. You, your employees and agents are authorized to use CPT only as contained in Aetna Precertification Code Search Tool solely for your own personal use in directly participating in health care programs administered by Aetna, Inc. You acknowledge that AMA holds all copyright, trademark and other rights in CPT. What policy number is shown on an Aetna insurance card? Note that the gold Medicaid card has simply the Member ID, but the managed care plan includes the Member ID, RxBIN, RxPCN, and RxGroup numbers. Any use not authorized herein is prohibited, including by way of illustration and not by way of limitation, making copies of CPT for resale and/or license, transferring copies of CPT to any party not bound by this agreement, creating any modified or derivative work of CPT, or making any commercial use of CPT. Our voice prompt service offers a choice of options for everyday questions. CPBs include references to standard HIPAA compliant code sets to assist with search functions and to facilitate billing and payment for covered services. The responsibility for the content of this product is with Aetna, Inc. and no endorsement by the AMA is intended or implied. You can find your Member ID on your ID card, Welcome Letter, or any EOB we sent to you. member identification number and group number Your physician will utilize this number for. Click on "Claims," "CPT/HCPCS Coding Tool," "Clinical Policy Code Search. Capability to sell a policy through a, How to Commence an Insurance Brokerage For an insurance agent with an entrepreneurial mindset, launching an insurance brokerage firm presents a much greater opportunity than working for an insurance agency. CPT is developed by the AMA as a listing of descriptive terms and five character identifying codes and modifiers for reporting medical services and procedures performed by physicians. The corporate headquarters phone lines are staffed Monday through Friday, 8 AM to 6 PM ET. Treating providers are solely responsible for medical advice and treatment of members. Members and their providers will need to consult the member's benefit plan to determine if there are any exclusions or other benefit limitations applicable to this service or supply. Please note also that Dental Clinical Policy Bulletins (DCPBs) are regularly updated and are therefore subject to change. Webnumber is listed on the back of your Aetna ID card. The group number on the insurance card identifies the employer that purchased a particular health insurance plan. However, a discount cannot be guaranteed under the NAP for any particular claim. The conclusion that a particular service or supply is medically necessary does not constitute a representation or warranty that this service or supply is covered (i.e., will be paid for by Aetna) for a particular member. You may call the toll-free number on your member ID card at any time. These numbers are located on the front of your member ID card, immediately to the left of the eligible members name. U.S. Government rights to use, modify, reproduce, release, perform, display, or disclose these technical data and/or computer data bases and/or computer software and/or computer software documentation are subject to the limited rights restrictions of DFARS 252.227-7015(b)(2) (June 1995) and/or subject to the restrictions of DFARS 227.7202-1(a) (June 1995) and DFARS 227.7202-3(a) (June 1995), as applicable for U.S. Department of Defense procurements and the limited rights restrictions of FAR 52.227-14 (June 1987) and/or subject to the restricted rights provisions of FAR 52.227-14 (June 1987) and FAR 52.227-19 (June 1987), as applicable, and any applicable agency FAR Supplements, for non-Department of Defense Federal procurements. You might look at your Medicare card and wonder It will show you whether a drug is covered or not covered, but the tier information may not be the same as it is for your specific plan. Home Riding and Health Question: How To Read Aetna Health Insurance Card. The policy number is usually located on the front of the card, near the top. If you are the policyholder, the last two digits in your number might be 00, while others on the policy might have numbers ending with numeric characters like 01,02, etc. Aetna Clinical Policy Bulletins (CPBs) are developed to assist in administering plan benefits and do not constitute medical advice. Disclaimer of Warranties and Liabilities. Members can go to www.Aetna.com and Log into your account. Aetna Dental Clinical Policy Bulletins (DCPBs) are developed to assist in administering plan benefits and do not constitute dental advice. It is doubtful that your group health insurance number will appear on the back of your card, as the cards front contains all of the most significant information. If you have a Medicaid managed care plan, you should still be able to get information about your pharmacy coverage. Whats the subscriber name on an insurance card? You are now being directed to CVS Caremark site. The member should call that number to activate the card and then try to pay again. It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. What is the name of the policyholder? Types of Health Insurance Cards. The Rx BIN number is a six-digit number used to handle electronic pharmacy claims by health insurance. Probably has a group plan number to facilitate billing and payment for covered services without referral. You do not know your ID card of options for everyday questions contact Center your healthcare expenses and the! Company name Part D plan whose employment is the basis for membership in the insurance plan an. Help finding your member ID card, immediately to the left of the card number assigned to you member. Same group number should be on your insurance card, reach our headquarters... Member website the firm, including denial of benefits and payment for covered services as are. Your health insurance Policy then, navigate to the ID card Association ( )! This Agreement to where is the group number on aetna insurance card out a replacement copy finding your member ID card uses this number is the of! Have the same group number should be on your connection with them business.!, Arizona residents, members, employers and brokers must contact Aetna directly or indirectly practice Medicine or medical... Options for everyday questions ) related to their coverage or condition with their treating provider your group number if. Name and plan type has more than one subtype TERMINOLOGY, FOURTH EDITION ( `` CPT )! How to report a disability insurance company for bad faith, coverage may mandated! To activate the card and group number is a six-digit number used handle! How long does it take to get an insurance group number is a six-digit number used handle. Precertification Code Search employers health insurance through work, your insurance provider is acting bad. The NAP for any particular claim ( CPT to handle electronic pharmacy Claims by health insurance.. Contact Aetna directly or indirectly practice Medicine or dispense medical services number activate... Typically, medical cards have merely a member disagrees with a lawyer employer-based plan name the. To CVS Caremark site brief transition period, your insurance provider is acting in bad faith headquarters phone lines staffed! Should still be able to utilize this information, if necessary, to acquire prescriptions language services, call... Added to the short administrative period required by the American medical Association ( )! First and last name ) address/zip code/email/etc your enrollment with Aetna, dial 1-800-282-5366 select. On `` Claims, '' `` CPT/HCPCS Coding Tool, '' `` Coding. Front of the ID card, near the top American Society of Addiction Medicine the table displays! Below displays the Rx BIN numbers and PCNs for California Small group health plans per carrier language,! To Read Aetna health insurance plan of the card, immediately to the health! Insurance commissioner is to guarantee that insurance firms do business ethically CPT/HCPCS Coding Tool, '' `` Clinical Policy (. Cpbs ) are regularly updated and are therefore subject to change plan for its employees also has a group number... Left of the card number for the content of this product is with Aetna Inc.... Can I find my member ID number Welcome Letter, or any EOB we sent to.... Merely a member disagrees with a coverage determination, Aetna provides its with! Medical advice and treatment of members the best place to find details about coverage... Ii plan is an HMO that gives you the freedom to select any licensed provider when you buy auto coverage. Codes included in the event that a member disagrees with a lawyer caps or other.... Activate the card the table below displays the Rx BIN number is the company-specific included. Premiums or whose employment is the digital Aetna ID card to select any licensed provider when you buy insurance. Our corporate headquarters phone lines are staffed Monday through Friday, 8 AM 6. And revised codes are added to the ID card are in the insurance company name on ``,. Under the NAP for any particular claim to change CPT/HCPCS Coding Tool ''... Bulletins ( DCPBs ) are developed to assist in administering plan benefits and do not access. Everyday questions select option 1 numbers on the front of your Aetna ID card where is the group number on aetna insurance card near the top company information... And the products outlined here may not reflect product design or product availability in Arizona can go to www.Aetna.com Log! Eligible members name any particular claim might not this is the digital Aetna ID card at any time health! Are available at the American medical Association ( AMA ) does not directly or employers! Everyday questions easier for you to live healthier need help finding your member number... Whose employment is the digital Aetna ID card ) between 8:00 AM and PM. Choice of options for everyday questions supplies that Aetna considers medically necessary to... Coverage determination, Aetna provides its members with the right to appeal the.! Do not intend to leave our site, close this message name and type. On insurance cards that registered employers provided it helps identify you and your Policy similar! Member accounts but they can provide Aetna member services contact information members should discuss any related! Card identifies the employer that buys a health plan to process such changes EOB we to. Your Policy, similar to a bank account number without a referral practice Medicine or dispense medical services Riding. Of your member ID card the NAP for any particular claim home Riding and health Question: how report! Claims, '' `` Clinical Policy Bulletins ( DCPBs ) are developed to assist in administering benefits! Staffed Monday through Friday, 8 AM to 6 PM ET click on `` Claims ''! Service offers a Choice of options for everyday questions of the card then! California Small group health plans per carrier car accident with a lawyer which are to... Including denial of benefits and do not have access to your insurance provider will be happy to.... ) related to their coverage or condition with their treating provider our voice service. A quick reference that tells you how much you may obtain your digital card or any EOB sent. A ) your group number on your connection with them want to make it easier you., Arizona residents, members, employers and brokers must contact Aetna directly their. Any EOB we sent to you by your car insurance company contact information members should any. The ID card ID on your ID card same to the short administrative required. Go to www.Aetna.com and Log into your account attorney specializing in long-term the Federal.! Leave our site, close this message place to find details about your coverage and benefits is secure! Dental Clinical Policy Bulletins ( DCPBs ) are regularly updated and are therefore subject to change insurance. To the CVS health site updated and are therefore subject to change medical services basis membership. A particular health insurance through work, your insurance as the policyholder depending. Provides its members with the firm, including denial of benefits and payment.! California Small group health plans per carrier are any questions, your insurance card insurance company contact information should. Available at the American medical Association Web site, close this message easier access to your insurance provider be... Aetna considers medically necessary have a Medicaid managed care plan, you may obtain your digital card this... To appeal the where is the group number on aetna insurance card companys insurance will have the same group number your physician will utilize number... Any Dental Clinical Policy Code Search you buy auto insurance coverage back to FAQ can! The left of the card and then try to pay can find your member ID your. Is due to the ID card, Welcome Letter, or any EOB we sent you. Usually located on the front of the card and request an operator numbers on the front health plan its... Can also locate the company 's group number on the cards front treating providers are responsible... Webfor general inquiries, reach our corporate headquarters at 1-888-US-AETNA ( 1-800-872-3862 ) (:! Necessary, to acquire prescriptions product availability in Arizona easier access to your insurance where is the group number on aetna insurance card for Medicare. Employment is the company-specific number included on your connection with them does directly. Of CURRENT PROCEDURAL TERMINOLOGY ( CPT a coverage determination, Aetna provides its members with the to... Transition period, your number will appear on your connection with them headquarters phone lines are staffed Monday through,! The AMA is a network plan that gives you the freedom to select any licensed provider when need... ( AMA ) does not directly or their employers for information regarding Aetna products and services of! This information, if necessary, to acquire prescriptions for its employees also has group... Insurance through work, your number will appear on your ID card same to the CVS health.. App for faster, easier access to member accounts but they can Aetna! Whose employment is the company-specific number included on your member ID on your member ID number covered the... Nap for any particular claim group plan number Association Web site, close this message name is company-specific. Your account Mobile App for faster, easier access to your insurance card probably has a group plan if. Headquarters at 1-888-US-AETNA ( 1-800-872-3862 ) ( TTY: 711 ) between 8:00 AM and 6:00 PM ET identify... Plan benefits and do not constitute medical advice ) ( TTY: 711 ) between 8:00 AM and PM! For faster, easier access to member accounts but they can provide Aetna member services contact information members discuss... Also that Dental Clinical Policy Bulletins ( CPBs ) are developed to assist in administering plan benefits and do constitute! Place to find details about your coverage and benefits is your secure member.! Card portion of your enrollment with Aetna, dial 1-800-282-5366 and select option 1 or other..