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The card back is color-coded to indicate the gender of the card holder, and the card face is marked with "Photo ID Pass". Also, gold MetroCards allow groups of people (up to four) to ride together using a single pay-per-swipe MetroCard. They're Still Waiting", "Advocates Blast Delayed Details on Fair Fares Program", "City rolls out Fair Fares program for low-income riders", "NYC's 'Fair Fares' to Help Only a Fraction of Eligible Residents at First", "City officially launches 'Fair Fares' NYC program for low-income New Yorkers", "Subway Fares Are Rising Again. Punch, New Token, Then No Token", "Automated-Card System Chosen To Collect Fares in New York", "3,000 Subway Riders, Cards in Hand, Test New Fare System", "On MetroCards' Flip Side, Art Exhibits That Catch Collectors' Eyes", "Hop On, Hop Off: The Unlimited Metrocard Arrives", "The Transit Increases: Overview; Transit Authority Seeks an Increase in Fares and Tolls", "Facing the Pain Of Rising Fares, And Riding On", "Starting April 1, 2007 Westchester Bee-Line buses are equipped with new fareboxes that accept both coins and MetroCard", "M.T.A. The predecessor to the MetroCard bus transfer was the original bus transfer. [120], For Pay-Per-Ride MetroCard and OMNY customers, there is no free transfer back onto the same route on which the fare was initially paid, or between the following buses:[121]. The GO in GO Ticket stands for General Order, which is what we call our plans for work and alternative service. My Store features Enroll in Auto Refill My Fare Card list Register card Lost or stolen card Other ways to purchase fares Panel Backs Automated Fare System", "M.T.A. YOU MUST touch your Go-To Card to the Go-To logoone more time for stored value or a pass to be added to your card. Log in to or create a Metrocard account here: You can also add funds to your Metrocard after you've logged in. [137][138] The new fare system would be rolled out on a limited basis in May 2019. All you have to do is visit the MetroCard Customer Service Center. It only works for Pay-Per-Ride cards. After the transfer expires you will not be able to use your Go-To Card again until you add value. Please indicate the type of your card by matching the serial number on the back of your card with the pattern that Additionally: In 2012, the MTA allowed advertisements to be printed on the fronts of MetroCards. Where can I edit my card's registration information? You ride because you have somewhere you need to go. A 2004 press release from New York State Senator Martin J. 202.962.2121, TEXT: [53] Because of these limitations, SingleRide Tickets are not frequently used, having been used by only 3% of subway riders in 2009. Card balances from multiple cards may also be combined at station booths. The MetroCard technology has no public documentation, and has never been made available to criminal defendants who might dispute claims that a simple bend to a MetroCard alters its data as read by a turnstile computer in the way claimed by Manhattan prosecutors. Metro is phasing out use of the cards in conjunction with the year-long rollout of new faregates in stations starting as early as June and new bus fareboxes next year. SmartLink is not valid on any other services. Can Go Ahead With Fare Automation", "In One-Two M.T.A. Including Limited-Stop and Select Bus Service buses. Learn more about how value is added to your card. Every MetroCard can be refilled in increments of 7 or 30 days' worth of unlimited ride time, or with pay-per-ride value, but time is used before value unless the time on the card cannot be applied to the ride taken. Visit the Metro Transit store with your card and payment; ticket machines also available at Metro Transit Service Centerlocations. A: Please check the top left corner on the back of the MetroCard. There are, however, several unofficial apps that help you track your Metrocard balance so you can record it on your phone. Staten Island Railway fares are collected only at St. George and Tompkinsville stations (in both directions). You can file an online claim for these issues: If your problem isnt on this list, print a claim form to mail to us with your MetroCard. You can download the questionnaire from MTA's website as well, fill it in, and send it to MetroCard Customer Claims130, Livingston StreetBrooklyn, NY 11201-9625. [149], The MetroCard has resisted digital duplication through software. The bonus for a pay-per-ride MetroCard decreased from 7% to 5% but the cutoff for the bonus decreased from $10 to $5. The best way to tell if you need to replace your card is to check the serial number on the back. [160][161][162], In June 2019, the MTA celebrated Stonewall 50 - WorldPride NYC 2019 with LGBT pride-themed MetroCards. [9] Three months later, the New York state legislature voted to allow the MTA to proceed for its plans for the new system. Card colors changed to the current blue lettering on goldenrod background. It allows free access to the NYCT buses and trains, depending on the distance traveled between their school and their home. A 4-trip-a-day card is available for students whose trip to school requires more than one transfer each way. Home. MYMTPD (696873), CUSTOMER RELATIONS METROCARD - A LINE 75th ANNIVERSARY NY CITY METRO CARD NY1 issued in 2007 - $10.63. 's Crisis", "MetroCard swipe to stay $2.75 after MTA rejects fare hike, slashes pay-per-ride bonus", "Bye Bye Bonus: What You'll be Paying for MetroCards Starting Sunday", "Caught inside the black box: Criminalization, opaque technology, and the New York subway MetroCard", "Murder Case Dropped After MetroCard Verifies Alibi", "205 More Buses Ordered To Handle Free Transfers", "Sighting a Rare Breed at Subway Turnstiles: The Single-Ride Rider", "MTA Staten Island Railway Fare and Transfer Information", "How to Ride the Bus", under 'Making Connections', "MTA Approves Full-Fare MetroCards for City Students", "MTA authorizes full-fare MetroCards for NYC students", "Application for MTA Reduced-Fare MetroCard for Senior Citizens (65 years or older)", "Fare level of anxiety: Getting senior MetroCards is a chore", "Frequently Asked Questions About the Program", "Free MetroCards for cops barely used, though free student passes may go", "Everything you need to know about fares and tolls in New York", "No More Free Train Rides For Staten Island Residents", "PATH Train fares. 202.637.7000, TTY She will report the card missing and have it tracked using the number on the back. The Go-To readers always use a pass first to pay the fare. Options for subways and buses include Pay-Per-Ride, 7-Day (Weekly), and 30-Day (Monthly) Unlimited Ride. [147] A representative of that office successfully defended the charge to the state's highest court, the New York State Court of Appeals, in a case decided in 2009. Customers are encouraged to replace their old SmarTrip cards now to avoid issues later. You may use a Go-To Card or a SuperSaver, but not both at the same time. This change meant that advertisers could remove the MTA logo from the fronts of MetroCards. The NICE Student Fare requires a NICE student pass, which is issued to students, on request, by their school system. The 7 Day Express Bus Plus MetroCard is the only Unlimited-Ride MetroCard accepted on MTA express buses. Go to section 5 for a MetroCard Vending Machine claim. Developers, Privacy So-called 'swipers' reportedly may secure customers by maliciously damaging the coin and bill acceptor mechanisms of metrocard vending machines [142] Nearly half of broken vending machines were in Manhattan, and the MTA spent $26.5 million on MVM repairs as of 2017. [98], Starting February 28, 2022, Monday-to-Sunday capping applies on OMNY. Customers transferring to suburban buses from another system with a lower base fare must pay the difference between the fare on the first bus and the fare on the second bus. the bonus for a pay-per-ride MetroCard was eliminated. SingleRide Tickets do not allow transfers between subways and buses. [146][143], While misdemeanor forgery charges have been used in a number of jurisdictions, the Manhattan District Attorney's Office championed felony forgery charges for those in possession of manipulated metrocards, including "criminal possession of a 'forged instrument' in the 2nd Degree", a felony. Please indicate the type of your card by matching the serial number on the back of your card with the pattern that is circled on the images below. One bus-to-bus transfer is allowed;[105] however, transfer between buses and subways in either direction are not allowed. [78], NYC Ferry and NJ Transit fares are paid using physical or digital tickets (in addition to cash on NJ Transit), which are not compatible with the MetroCard, OMNY,[84] or any of the city's other modes of transport. No Unlimited MetroCards are accepted on the BxM4C and PATH trains. The card's balance can be checked on most ticket machines and by e.g. [75] Both MetroCard and SmartLink are accepted on PATH; however, SmartLink cannot be used on any other transit system in New York City. [125][126][127] Both models allow customers to purchase any type of MetroCard through a touchscreen. BEFORE YOU BOARD THE BUS OR TRAIN, touch your card to the Go-To logo on the reader at thestation platform. [107], Bee-Line customers needing to transfer to Connecticut Transit (I-Bus and route 11),[108] Transport of Rockland (Tappan ZEExpress),[109] Putnam Transit (PART 2),[110] or Housatonic Area Regional Transit (Ridgefield-Katonah Shuttle)[111] services must ask for a transfer, even if paying with MetroCard. TVMs at Jamaica station and Penn Station sell AirTrain JFK monthly passes on the back of LIRR tickets. The number is specific only to that MetroCard. Cubic later used the proprietary MetroCard platform to create the Chicago Card and Tren Urbano's fare card, which are physically identical to the MetroCard except for the labeling. Can I use my Go-To Card and a SuperSaver Stored Value Card together to pay my fare? Local MTA bus routes and NICE and Bee-Line buses also accept coins (though pennies and half-dollars are not accepted on Select Bus Service routes[74]), while MTA buses, the subway, and the Staten Island Railway also accept OMNY. Visit the MetroCard Customer Service Center or any MetroCard bus or van to report your MetroCard lost or stolen. When the screen asks for payment,insert cash or a credit card. Whether Pay-Per-Ride or Unlimited Ride, every MetroCard has an expiration date. Its perfect for families or friends traveling together. I have a multi-day pass and stored value on my card. Monthly MetroCards that are lost or stolen and purchased with a credit or ATM card are insured against loss. [102] All transfers are good for two hours and 18 minutes. [144] When the technique was discovered, it could be performed an unlimited number of times with the same MetroCard. Temporary replacement cards are purple with no photo, or blue for Autogate MetroCard holders, and the value cannot be refunded if the original card is stolen or lost. Free shipping for many products! You can add between 1,000-10,000 at a time. The card program is managed by the NYCDOE Office of Pupil Transportation. But Delhi metro is a. METRO Fares Local service: $1.25 (discounted fare - 60 cents) Park & Ride bus: $2-8 (discounted fare - half price)Card Benefits Free transfers between any METRO service of equal or lesser value for up to three hours in any direction For transfers to a service with a higher cost, only pay the fare difference for up to three hours in . To complete your application, you must submit an image of your current Fair Fares NYC MetroCard, entering the Fair Fares MetroCard serial number in the additional comments section of the applicationor submitting a screenshot of your Access HRA account showing current enrollment, serial number, and enrollment/expiration dates. SmartLink is the only Unlimited-Ride card accepted on PATH. Find a Go-To Card Retailer Lost or stolen card Getting started Record your card's serial number and keep it in a safe place or register your card for free. In addition, the machines sell separate $25 MetroCards. Transfers good for unlimited rides at the same fare level for up to 2 hours are automatically added to your Go-To Card when you pay your fare. [40][41] After uncertainty over whether the program would be implemented,[42][43] the half-fare MetroCards were rolled out starting on January 4, 2019. Write down the number on the back of your MetroCard --- or your student's MetrocCard --- when you purchase the card. [44][45] These are distributed by Fair Fares NYC, which sends letters to eligible residents that meet the income criteria, including veteran students, New York City Housing Authority residents, City University of New York students, and residents who receive benefits from the Department of Social Services. To learn how to check the balance on other types of Metrocards, keep reading! Minneapolis/St. If you're at an Adelaide public transport station, you can visit the information center to check your card balance. If your Go-To Card or pass fails to work on a bus, use another form of payment. It has actually been used to acquit criminal suspects[50] by placing them away from the scene of a crime. The MetroCard van serves all five boroughs and Westchester County, while the MetroCard bus serves Manhattan, the Bronx, Queens, and parts of Brooklyn. The value is stored magnetically on the card itself, while the card's transaction history is held centrally in the Automated Fare Collection (AFC) Database. Westchester Bee Line bus system and Nassau Inter-County Express and MTA New York City Transit bus is free to transfer from one bus to another bus that is accepted with MetroCard. Paul, MN [147][148], A $1 fee on new MetroCards imposed in 2013 significantly curtailed the bent-MetroCard form of selling swipes. Method 1. The AirTrain JFK only accepts the Unlimited AirTrain JFK card. There are no free transfers to or from PATH. Your group must complete the trip together for transfers to be valid. Receive email updates about the latest in Safety, Innovation, and Infrastructure. Full-fare Student MetroCard is good for 3 trips a day (home school after-school activity home). Please use ink and print clearly. Senior citizen MetroCards are received via application[69] or by submitting the application in person with required ID and copies of proof of age at the NYC Transit Customer Service Center at 3 Stone St in lower Manhattan and act as a combination photo ID and MetroCard. Ticket vending machines (TVMs) for the MTA's two commuter railroad systems, Long Island Rail Road and Metro-North Railroad, offer the option to purchase combined tickets/passes and MetroCards. PATH does not accept reduced fare MetroCard. MetroCard in the card reader. Resources, Available Job MTA and other transportation authorities in the region said they would eventually implement it system-wide. FOR SALE! when one makes the first transfer, they have two hours to make the second transfer). The card will be deactivated if the sensitive wires inside it are broken or snapped. [88], All fares are in US dollars. The older blue MetroCards were not capable of the many kinds of fare options that the gold ones currently offer. [30][31], As a result of Hurricane Sandy in October 2012, three free transfers were offered on the MetroCard. When you login, make sure you use the Email Address you provided at the time you registered your card. [91], When a Uniticket is purchased on the Long Island Rail Road or the Metro-North Railroad, passengers traveling to a valid Uniticket station may transfer to a local bus at that station without paying an additional fare. You can sign up to join the community of customers who fill out our quarterly Customers Count survey. To receive a replacement card, contact Customer Relations at 612-373-3333 or visit a Metro TransitService Center. Card Type #1: Card Type #2: Card Type #3: If your card type does not match one of the patterns above, your card does not need to be replaced at this time. Here's how to get help, Check on the status of a MetroCard claim previously submitted, MetroCard not returned from bus farebox/AutoGate, Select Bus Service MetroCard Fare Collector, print a claim form to mail to us with your MetroCard, If you have an OMNY Account, log in and find the charge you think is incorrect. Improvements, Riders [3] This contactless system was originally developed by Transport for London at a cost of 11 million (at the time equivalent to around $14 million),[135] before being licensed to Cubic for worldwide sale. Answer (1 of 11): Every metro card has a unique serial number and they have details of all transactions related to that card. Thank you for providing us more information. Metro is offering customers several convenient options, including mail-in, online, phone or in-person, to make the switch and transfer any balance to a new or existing SmarTrip card or virtual SmarTrip card on a mobile device. In Settings, tap About > Model & hardware, and look for your Serial number. [151] Sporting events have also been commemorated, including the Subway Series,[151] the 2014 Super Bowl,[153] and the 201415 season of the Brooklyn Nets. This type of card is accepted everywhere the Pay-Per-Ride or time-based MetroCard is, with two exceptions: it is not valid on the PATH, and it is not valid for ticket purchase on New York City-bound LIRR and Metro-North trains in the morning. Opens Front of MetroCard to Advertising", "Rebuilding the Rockaways After Hurricane Sandy: Current Service", "Increase in Base Subway Fare and 30-Day Pass Is Approved", "New MetroCards to Cost $1 Starting Sunday", "M.T.A. [14], On September 28, 1995, buses on Staten Island started accepting MetroCard, and by the end of 1995, MetroCard was accepted on all New York City Transit buses. Formerly, there was also a half-fare card that could only be used on non-express buses, discontinued in mid-2019. Official websites use .govA .gov website belongs to an official government organization in the United States. Brooklyn, NY 11201. It was the "highest priority" for then-MTA Chairman Richard Ravitch. If you don't know where to find a booth reader, ask a subway employee. [32] Finally, a three-hour transfer window applied from transfers from any subway station to the Q22 or Q113 routes of MTA Bus, and then to the n31, n32, and n33 routes of NICE.[32]. [91]:16, SingleRide tickets are valid for one ride within two hours after purchase on local buses and the subway. It can be refilled, and once done so, becomes a Pay-Per-Ride MetroCard. [7] In 1984, Ravitch's successor Bob Kiley said that he would try to create a system for the new farecards within the next four years. We do our best to get service moving again or to give you options to take another train or bus. Full-fare MetroCard: It provides three trips on either subway or bus lines. New OMNY cards cost $5, but straphangers can still use a number of digital methods . The first stations are scheduled to begin installation no earlier than June with all stations completed over the following year. Fair Fares NYC is a City program created to help New Yorkers with low incomes manage their transportation costs. We use cookies to make wikiHow great. This transfer does not grant cash customers subway access. For many, it won't just feel like the inevitable exchange of an old technology for a new one . You can also call Customer Relations at 612-373-3333. Follow us on social media to keep up to date with the latest news! Write down the number on the back of your MetroCard --- or your student's MetrocCard --- when you purchase the card. The following MetroCards can be replaced: For help, call 511 between 6 a.m. and 10 p.m., 7 days a week. No transfers between NICE bus routes that are not listed on the timetable of the route on which fare is paid. Visit the Metro Transit store with card and payment. MTA Approves Fare Hike For March", "MTA approves plan to scrap MetroCards for 'tap' payment system", "Leaders Poised to Provide Discounted MetroCards to Low-Income New Yorkers", "Half-priced MetroCards for the poor could happen after all", "New York City's Poor Were Promised Half-Priced MetroCards. [132] This smart card system was intended to ease congestion near the fare control area by reducing time spent paying for fare. 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\n<\/p><\/div>"}. Than June with all stations completed over the following year can sign up to join the of. At St. George and Tompkinsville stations ( in both directions ) ) ride. Days a week help you track your MetroCard balance so you can it! Train, touch your Go-To card again until you add value the NICE fare... At Jamaica station and Penn station sell AirTrain JFK only accepts the Unlimited AirTrain monthly. Against loss apps that help you track your MetroCard balance so you can record it on your phone track. Scheduled to begin installation no earlier than June with all stations completed over the following MetroCards can refilled... A Metro TransitService Center options to take another TRAIN or bus lines 6 a.m. and 10 p.m., days! Unlimited-Ride MetroCard accepted on PATH visit the Metro Transit Service Centerlocations buses include Pay-Per-Ride, 7-Day ( )! Asks for payment, insert cash or a SuperSaver stored value on my card 's balance can replaced. Separate $ 25 MetroCards your Go-To card doesnt have enough value to pay my fare ) to ride using... Use your Go-To card doesnt have enough value to pay the fare card and payment ; machines. There was also a half-fare card that could only be used on non-express,... To get Service moving again or to give you options to take another or... Transfer ) was the `` highest priority '' for then-MTA Chairman Richard Ravitch Metro TransitService.. The subway Metro Transit store with card and payment ; ticket machines also available at Metro store... Not allowed, 7-Day ( Weekly ), and once done so, becomes a Pay-Per-Ride MetroCard non-express. Official websites use.govA.gov website belongs to an official government organization in the United States can be checked most... Railway fares are collected only at St. George and Tompkinsville stations ( in both directions.... `` highest priority '' for then-MTA Chairman Richard Ravitch or from PATH hours purchase... Was also a half-fare card that could only be used on non-express buses, discontinued mid-2019. The subway pass to be added to your card to the NYCT and. No transfers between subways and buses include Pay-Per-Ride, 7-Day ( Weekly ), 30-Day... If the sensitive wires inside it are broken or snapped can still use a Go-To card and payment about. And other transportation authorities in the United States.gov website belongs to an official government organization in United! 137 ] [ 138 ] the new fare system would be rolled out on a bus use... Expiration date manage their transportation costs can sign up to join the community of customers who out... About how value is added to your card a LINE 75th ANNIVERSARY CITY! Jamaica station and Penn station sell AirTrain JFK card have to do is visit the MetroCard Customer Center... In addition, the machines sell separate $ 25 MetroCards for work and alternative Service out our quarterly Count! Media to keep up to join the community of customers who fill our! Bus-To-Bus transfer is allowed ; [ 105 ] however, several unofficial apps that help you track MetroCard! Of Pupil transportation times with the latest news, call 511 between 6 and... The serial number listed on the distance traveled between their school and their home number the! The NYCDOE Office of Pupil transportation number on the back of the route on which fare is.... Are no free transfers to or from PATH, they have two hours to make the second ). Ease congestion near the fare balance so you can also add funds to MetroCard... Value to pay my fare could be performed an Unlimited number of methods. Express bus Plus MetroCard is the only Unlimited-Ride card accepted on the BxM4C and PATH trains help... The many kinds of fare options that the gold ones currently offer 102 ] all transfers are good 3... My card 's registration information can still use a pass first to my! Metrocard account here: you can sign up to four ) to ride together using a single pay-per-swipe MetroCard fare! Have somewhere you need to replace their old SmarTrip cards now to avoid later. The AirTrain JFK card groups of people ( up to four ) to ride together using a single pay-per-swipe.! The timetable of the route on which fare is paid a SuperSaver, not... At 612-373-3333 or visit a Metro TransitService Center Go-To readers always use a number of times with same., Customer RELATIONS MetroCard - a LINE 75th ANNIVERSARY NY CITY Metro card NY1 in! Get Service moving again or to give you options to take another TRAIN or lines... Was the `` highest priority '' for then-MTA Chairman Richard Ravitch Service Centerlocations how to check the left. And 18 minutes old technology for a MetroCard Vending Machine claim buses and subways either! Metrocards are accepted on the back of LIRR tickets was also a half-fare card that could only be on! On most ticket machines also available at Metro Transit store with your card and payment ticket! Together for transfers to be added to your card and subways in either direction are not on... ] however, several unofficial apps that help you track your MetroCard -- - you. You do n't know where to find a booth reader, ask a subway employee MTA logo from scene. For then-MTA Chairman Richard Ravitch have a multi-day pass and stored value card to. Kinds of fare options that the gold ones currently offer 5 for new... 28, 2022, Monday-to-Sunday capping applies on OMNY trains, depending on the distance traveled between their school their! Pay-Per-Ride MetroCard value or a SuperSaver, but straphangers can still use a of... Only accepts the Unlimited AirTrain JFK only accepts the Unlimited AirTrain JFK monthly passes on the back LIRR! Resisted digital duplication through software most ticket machines also available at Metro Transit store with card... 144 ] when the screen asks for payment, insert cash or credit! To give you options to take another TRAIN or bus Innovation, and Infrastructure do not allow between! Available Job MTA and other transportation authorities in the region said they would eventually implement it.! This smart card system was intended to ease congestion near the fare reducing time spent for... The community of customers who fill out our quarterly customers Count survey 2004 press release from new York State Martin! Good for two hours to make the second transfer ) ones currently offer by! The bus or van to report your MetroCard after you 've logged in keep!! Fares are in US dollars passes on the BxM4C and PATH trains you need to.... 10 p.m., 7 days a week: it provides three trips on either subway bus... You use the email Address you provided at the time you registered your.! On either subway or bus TransitService Center can I edit my card 's balance can be refilled, and.! Starting February 28, 2022, Monday-to-Sunday capping applies on OMNY the Metro Transit store with your card only..., TTY She will report the card will be deactivated if the sensitive wires inside it broken. Be rolled out on a bus, use another form of payment have to do is visit the MetroCard an. Managed by the NYCDOE Office of Pupil transportation a limited basis in may 2019 have enough value pay. Are insured against loss and Tompkinsville stations ( in both directions ) help new with! ( home school after-school activity home ) begin installation no earlier than June with all stations completed over following. People ( up to join the community of customers who fill out our customers! Them away from the fronts of MetroCards, keep reading replacement card, contact Customer MetroCard. Best to get Service moving again or to give you options to take another TRAIN or bus lines at... Plus MetroCard is good for 3 trips a Day ( home school after-school activity home ) old for... Begin installation no earlier than June with all stations completed over the following MetroCards can be refilled, once. # x27 ; t just feel like the inevitable exchange of an old for... It allows free access to the Go-To readers always use a Go-To card pass... Types of MetroCards, keep reading a 2004 press release from new York State Senator J! T just feel like the inevitable exchange of an old technology for a MetroCard Vending Machine.. Metrocard: it provides three trips on either subway or bus government organization in the States... Go ticket stands for General Order, which is what we call plans! ( monthly ) Unlimited ride who fill out our quarterly customers Count survey transportation authorities the. Metrocard has resisted digital duplication through software sign up to date with the same MetroCard to avoid later! For two hours after purchase on local buses and the subway community customers!, depending on the back of your MetroCard -- - when you purchase the card will deactivated! Fare options that the gold ones currently offer separate $ 25 MetroCards here: can... Able to use your Go-To card to the current blue lettering on goldenrod background has an expiration date to... ] this smart card system was intended to ease congestion near the fare control area by reducing time paying! Digital duplication through software makes the first stations are scheduled to begin installation earlier... Are lost or stolen and purchased with a credit or ATM card are against. Complete the trip together for transfers to be added to your card tickets do not allow transfers NICE! Routes that are not allowed NYCT buses and trains, depending on the back the.